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Enforcement Manager
2 weeks ago
Enforcement Manager (bailiff)
We have a client that is looking for an
enforcement manager to join the team in the Birmingham area. You will be working for one of the leading enforcement companies in the UK.
You will be responsible for performance and management of a team of Enforcement Agents (bailiffs).
You need to have excellent leadership skills and will have to have experience within the enforcement industry, either as a background as a high performingenforcement agent or an enforcement agent leader/manager.
Must have a current EA certificate with Taking Control of Goods Level 2 or above.- You will be working with the group head of enforcement supporting and taking responsibility for operational EA requirements, focusing on efficiencies of the agents and supporting them where necessary.
- Undertake regular 121 performance management support for a team of Enforcement Agent bailiffs, and accompanying agents in the field to provide support, coaching and mentoring.
- Responsible for reporting data for the department, to ensure we are accurately reporting on all aspects of the Enforcement department and its performance.
- Maintain professional and effective relationships with other functions of the business to utilise their expertise and ensure the department is always working collectively and collaboratively to achieve targets and ensure compliance with ethical standards,company policy and procedure.
- Assist the compliance department when complaints are received against Enforcement Agents, ensuring the investigation / disciplinary procedure is followed correctly working with Human Resources department to facilitate this process and any resulting actions.
Requirements:
- Proven experience as a high performing Enforcement Agent or EA team leader/manager
- Excellent management and communications skills
- Results driven, selfstarter, highly motivated, high energy, positive attitude, flexible and adaptable.
- Current EA certificate with Taking Control of Goods Level 2 or above
Package:
- Hours: 40 hours per week
- Salary: £37,000 per annum
- Company Pension Scheme
- Working Pattern: Hybrid
- Varying shift patterns early, late, and normal working day
- One additional weekend shift required per month (12 per year)
- Company vehicle depending on availability or £5,000 car allowance per annum
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