Front of House

2 weeks ago


East Cowes, Isle of Wight, United Kingdom EastSide Kitchen Full time

Join our vibrant street food trailer team as a Front of House Focused team member, where you'll play a pivotal role in delivering exceptional customer experiences while working closely with our small, dynamic team.


Responsibilities:

  • Provide excellent customer service, engaging with patrons and ensuring their needs are met
  • Assist with till management, handling transactions accurately and efficiently
  • Complete health and safety certification and adhere to standards to ensure a safe working environment
  • Receive training on food handling to support the chef with duties as needed
  • Collaborate closely with team members to ensure smooth operations and a positive work environment

Experience:

  • Previous experience in a customerfacing role preferred
  • Familiarity with hospitality and food service industry standards
  • Ability to thrive in a fastpaced environment and remain calm under pressure
  • Excellent communication and interpersonal skills

Requirements:

  • Strong team player with a positive attitude
  • Good computer skills
  • Exceptional customer service skills with a friendly and approachable demeanor
  • Ability to adapt to changing priorities and work effectively in a small team setting
  • Detailoriented and committed to maintaining high standards of service
  • Willingness to learn and grow, with a proactive approach to training opportunities

Benefits:

  • Opportunities for career growth and development
  • Enjoy staff meals and be part of a supportive team environment
  • Get the chance to work at exciting events and expand your experience in the street food industry

Job Types:
Full-time, Part-time

Salary:
£11.00-£14.00 per hour

Expected hours:
per week

Benefits:

  • Discounted or free food
  • Employee discount

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Experience:

  • Barista experience: 1 year (preferred)
  • Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location:
In person

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