Ecommerce Site Merchandising Lead

1 week ago

London, Greater London, United Kingdom Microsoft Full time

Your role as the
ECommerce Site Merchandising Lead (internally known as (ECommerce Marketing Manager) includes driving the planning and execution of globally, regionally and locally driven online programs and initiatives for Microsoft Digital Direct Sales sites across EMEA and LATAM.

You will lead the site merchandising function, a outsourced team and vendors being responsible for optimizing the end-to-end online site experience, implementing visual merchandising, promotions, testing & optimization, cross-selling & upselling and conversion aligned to overall product strategy and regional strategy.


You will work in close partnership with EMEA site merchandisers, global, regional and local teams to optimize selling and execution of compelling marketing, storytelling, offers, updates and product launches.

You will develop and share deep business and customer insights to inform Microsoft Digital Direct Sales strategy and tactics and buying pages optimization efforts.


  • This is an EMEA role and can be done from a number of locations in the region.

Responsibilities:

Lead Site Marketing and Online Merchandising for Microsoft Store Sites

  • Align with Regional Digital Store Leads, Digital Store Territory Leads, Regional Go-ToMarket (GTM) Lead, Demand Generation partners and regional category management on business goals and key priorities.
  • Define the onsite marketing strategy and priorities and illuminates the Store's business priorities, customer value proposition, simplifies customer journeys & enhances product storytelling. Create a comprehensive plan for visual merchandising for all products sold online.
  • Manage outsourced team and vendor team of site merchandisers, aligning their efforts and priorities to business targets and site key performance indicators.
  • Drive growth against key web performance metrics and indicators, such as conversion rates, average order value, attach, etc. to meet unit, revenue & contribution margin targets and customer satisfaction metrics.

Drive with analytics, deliver insights and upside.

  • Use a datadriven approach to merchandising for driving sales and customer satisfaction.
  • Drive EMEA/LATAM Site Merchandising RoB reporting (WBRs, MBRs, Newsletter).
  • Build a culture and practice of testing and optimization to drive gains in performance.
  • Use data, insights, and Voice of Customer (VoC) feedback to improve product value proposition messaging and discoverability.
  • Deliver market insights to Microsoft Digital Direct Sales team stakeholders and leadership to help inform global online strategies.

Qualifications:

Required/Minimum Qualifications

  • Extensive experience in ecommerce related role
  • OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND experience in retail, ecommerce, data science, research, marketing or businessrelated roles
  • OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND experience in retail, ecommerce, data science, research, marketing or businessrelated roles.

Additional or Preferred Qualifications

  • A deep understanding of digital & ecommerce marketing and sales in a ecommerce site merchandising role(s), both current and emerging strategies and tactics, with the ability to translate them into successful program execution.
  • Quantitative/analytical skills with experience working on web analytics, sales data, and analysis, turning analytics into actionable insights.
  • Excellent communication skills and experience working with executive leaders.
  • Ability to manage relationships with multiple stakeholders in market and corporate teams to secure support for ecommerce initiatives, promotions, and marketing plans.
  • Deep expertise in driving strategies, distilling insights, and establishing best practices from merchandising testing and optimization.
  • Very strong organizational skills, project management skills and attention to detail and ability to manage multiple timelines and sets of priorities.
  • An entrepreneurial spirit that is passionate about building businesses within a fastpaced environment, while changing the way customers perceive our brand and our products.
  • A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive selfcriticism, continual selfimprovement, and mutual respect

  • ECommerce Site Merchandising Lead

    4 weeks ago

    London, Greater London, United Kingdom Microsoft Games Full time

    The Microsoft Digital Direct Sales team is one of the largest worldwide retailers of Microsoft products. In our quest to deliver the best customer experience, deepening engagements with our existing fans, and to fuel our continued growth in EMEA and LATAM, we are seeking senior ecommerce merchandising talent to lead our site merchandising team in the region...

  • ECommerce Site Merchandising Lead

    1 month ago

    London, Greater London, United Kingdom Microsoft Games Full time

    The Microsoft Digital Direct Sales team is one of the largest worldwide retailers of Microsoft products. In our quest to deliver the best customer experience, deepening engagements with our existing fans, and to fuel our continued growth in EMEA and LATAM, we are seeking senior ecommerce merchandising talent to lead our site merchandising team in the region...

  • ECommerce Senior Merchandiser

    1 week ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Senior Online Merchandiser - Fashion BrandZachary Daniels Recruitment is proud to be partnered with a leading multi-channel fashion brand for an exciting new role.This fashion brand is known for its classic yet trend-savvy womenswear collections and is currently seeking a Senior Online Merchandiser with expertise in e-commerce, online trading, and retail...

  • Ecommerce Assistant

    1 week ago

    London, Greater London, United Kingdom PENHALIGON'S Full time

    We are currently looking for an Ecommerce Assistant for L'Artisan Parfumeur. In this role, you will support the smooth running of our growing eCommerce business, working cross-functionally to assist with website merchandising, on site projects and digital media & CRM campaigns to provide an outstanding user experience. You will work alongside the Ecommerce...

  • Junior Ecommerce Merchandiser

    1 week ago

    London, Greater London, United Kingdom French Connection Full time

    Purpose of the jobThe role involves leading the end-to-end planning and execution of the website merchandise strategy to deliver pre-defined KPI's that maximise product sales and profitability of the ecommerce channel. At its core it'll involve ownership of seasonal product plans across French Connection and Great Plains, understanding what drives and...

  • Junior Ecommerce Merchandiser

    1 week ago

    London, Greater London, United Kingdom Fashion and Retail Personnel Full time

    This womenswear fashion brand is looking for a junior ecommerce merchandiser to join its head office team in London. It is a growing and fast paced business, known for its chic and playful dresses, tops and jumpers.This role will be key in running and managing web merchandising and operations effectively. You will be responsible for driving traffic online,...

  • Retail & Ecommerce Merchandise Manager

    1 week ago

    London, Greater London, United Kingdom Handle Recruitment Full time

    Handle are thrilled to be working on another exciting role with one of the leading music brands in the world. They work along sire a leading merchandise brand which prides itself in bringing music and fashion together.As a Retail & eCommerce Merchandise Manager you would be responsible for a world famous music store and e-Commerce business. You would be...

  • Senior Ecommerce Platform Merchandising Specialist

    1 week ago

    London, Greater London, United Kingdom Wish Full time

    Company DescriptionWish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 60+ countries around the world...

  • Ecommerce Junior Merchandiser

    1 week ago

    London, Greater London, United Kingdom JBC Full time

    We are recruiting for an eCommerce Junior Merchandiser to progress your career within a Global British footwear brand - the role would suit an experienced Assistant Merch who is ready for the next step, someone is currently working as a junior merch or evenan entry level merchandiser.The ideal person for this role will have a minimum of 3 years' experience...

  • Ecommerce Manager

    1 week ago

    London, Greater London, United Kingdom Rely Recruitment Full time

    Ecommerce Manager LondonSalary circa £45,000 depending on experience, comprehensive benefits package, flexible & hybrid workingClothing company with stores in prime locations in London, incudes Chelsey and Mayfair requires an experienced Ecommerce Manager to join their team.Ecommerce Manager responsibilities will include but not limited to:Own the...

  • Assistant Merchandiser

    2 months ago

    London, Greater London, United Kingdom CVUK Full time

    A fantastic opportunity to join a leading premium accessories and apparel brand who are hugely successful and rapidly growing. I am looking for a dynamic, established assistant merchandiser.. In this role as assistant merchandiser you will be involved in all areas of merchandising to guarantee profit and turnover objectives are met within their growing...

  • Digital Merchandising Specialist

    1 week ago

    London, Greater London, United Kingdom Handle Recruitment Ltd Full time

    Sector: digital & technology- Type: hybrid- Contact: Jenny O'Halloran- Duration: 6 months (temp)- Start Date: ASAP- Expiry Date: 02 May 2024- Job Ref: BBBH109611Digital Merchandising Specialist - Temp - Consumer ElectronicsThe Digital Merchandising Specialist will play a critical role in supporting the regional digital merchandising team and managing key...

  • Online / eCommerce Manager

    1 week ago

    London, Greater London, United Kingdom PENTLAND Full time

    Senior Ecommerce Executive Function: Digital This role will be responsible for the day-to-day trading and content management of our Speedo websites. Working with the Ecommerce Manager to develop and implement strategies that deliver against our growth ambitions. The Ecommerce Executive will play a key role in ensuring our sites are well-maintained and...

  • Ecommerce Manager

    1 week ago

    London, Greater London, United Kingdom Pink Giraffe Full time

    Ecommerce Manager - BuckinghamshireAbout our client:They have cultivated a high-performing culture that encourages excellence. Their team works towards ambitious goals, learning, performing, and improving together, all whilst having fun. They empower talented individuals to do their best work every day. With this role you will get out what you put in. You...

  • eCommerce Manager

    1 week ago

    London, Greater London, United Kingdom Cranberry Panda Full time

    With the backing of a multi-billion pound business, this brand launched three years ago and is already dominating the Health & Wellness space. They sell across their own D2C site as well as marketplaces. They are looking for an experienced eCommerce Manager to drive their online business while delivering commercial targets and building strong foundations...

  • Ecommerce Executive

    1 week ago

    London, Greater London, United Kingdom Mountain Warehouse Ltd Full time

    At Mountain Warehouse, Ecommerce is central to our ambitious multichannel and international growth strategy. The eCommerce Trading team runs day-to-day and long term trading activity globally for Mountain Warehouse across 11 UK and International sites . The team is responsible for pushing online growth for the business, leading the optimisation of sites...

  • Senior Ecommerce Manager

    1 week ago

    London, Greater London, United Kingdom Bloom Careers Full time

    Senior eCommerce Manager£55k - 75k (Dependent on experience)North LondonMy client is one of the fastest growing online retailers in the UK. Due to continued growth and success, the opportunity to recruit a Senior eCommerce Manager has arisen.In return, my client offers a competitive salary, a supportive work environment and excellent career...

  • Ecommerce Executive

    1 week ago

    London, Greater London, United Kingdom Cranberry Panda Full time

    With the backing of a multi-billion pound business, this brand launched three years ago and is already dominating the Health & Wellness space. They are looking for an experienced eCommerce Manager to drive their online business while delivering commercial targets and building strong foundations for ongoing business growth. This will be the first eCommerce...

  • Ecommerce Assistant

    1 week ago

    London, Greater London, United Kingdom Trunk Clothiers Full time

    (London, Full-time):As an ECommerce Assistant at Trunk Clothiers you will serve as the first point of contact for our global online business. Focusing primarily on fulfilment, returns and customer service and engagement, the role will also support the wider eCommerce function to maintain and update our Shopify Plus stores, including accurately listing...

  • Senior Ecommerce Manager

    1 week ago

    London, Greater London, United Kingdom Anglo American plc Full time

    Company Description As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence. At De Beers Jewellers we are committed to guiding individuals on their personal journey of discovery. Harnessing nature's finest work of art, De Beers...