Current jobs related to Estée Lauder Companies - London, Greater London - The Estée Lauder Companies Inc.

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Brand RepresentativeJob Summary:Estée Lauder is a leading beauty company that offers a wide range of innovative and high-performance skin care and makeup products. As a Brand Representative, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients.Key...

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Brand RepresentativeJob Summary:Estée Lauder is a leading beauty company that offers a wide range of innovative and high-performance skin care and makeup products. As a Brand Representative, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients.Key...

  • Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Stock Management AssociatePosition Overview: Estée Lauder stands as the premier brand of The Estée Lauder Companies Inc., a legacy initiated by Mrs. Estée Lauder herself. The brand is dedicated to crafting innovative, sophisticated, and high-performance skincare and makeup products, alongside iconic fragrances, all while deeply...

  • Estée Lauder Counter Manager

    18 hours ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder Counter Manager OpportunityAbout the Role:We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, customer service, and operational excellence in our stores.Key Responsibilities:Lead and develop a...

  • Estée Lauder Counter Manager

    15 hours ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder Counter Manager OpportunityAbout the Role:We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, customer service, and operational excellence in our stores.Key Responsibilities:Lead and develop a...

  • Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Stock Management AssociatePosition Overview: Estée Lauder stands as the premier brand of The Estée Lauder Companies Inc., a legacy established by Mrs. Estée Lauder. The brand is renowned for its innovative, sophisticated, and high-performance skincare and makeup products, along with iconic fragrances that resonate with consumer desires....

  • Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Stock Management AssociatePosition Overview: Estée Lauder stands as the premier brand of The Estée Lauder Companies Inc., established by Mrs. Estée Lauder. The brand upholds her legacy by delivering innovative, sophisticated, high-performance skincare and makeup products, along with iconic fragrances, all crafted with a profound...

  • Retail Supervisor at Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Retail Supervisor at Estée LauderAs a Retail Supervisor at Estée Lauder, you will be instrumental in enhancing sales performance and expanding market presence while prioritizing customer satisfaction. Your key responsibilities will encompass:Exemplifying a professional Brand representation both within the team and to customersBoosting sales through...

  • Retail Supervisor at Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Retail Supervisor at Estée LauderAs a Retail Supervisor at Estée Lauder, you will be instrumental in enhancing sales performance and expanding market presence while ensuring a customer-centric approach. Your key responsibilities will encompass:Exhibiting a professional Brand representation both within the team and to customersBoosting sales through...

  • Retail Supervisor at Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Retail Supervisor at Estée LauderAs a Retail Supervisor at Estée Lauder, you will be instrumental in enhancing sales performance and expanding market presence while prioritizing customer satisfaction. Your key responsibilities will encompass:Exemplifying a professional Brand image both within the team and to customersBoosting sales through outstanding...

  • Estée Lauder Assistant Manager

    4 days ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Assistant Manager - Boots HoursAbout the Role:We are seeking an ambitious and high-performing Assistant Manager to join our team at Estée Lauder. As a key member of our leadership team, you will play a leading role in supporting the Counter Manager to achieve sales, customer service, and operational targets.Key Responsibilities:Lead, coach,...

  • Estée Lauder Assistant Manager

    4 days ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Assistant Manager - Boots HoursAbout the Role:We are seeking an ambitious and high-performing Assistant Manager to join our team at Estée Lauder. As a key member of our leadership team, you will play a leading role in supporting the Counter Manager to achieve sales, customer service, and operational targets.Key Responsibilities:Lead, coach,...

  • Stock Room Assistant

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Stock Person - Harrods HoursJob Summary: Estée Lauder, a leading beauty company, is seeking a highly organized and detail-oriented Stock Room Assistant to join their team. As a Stock Room Assistant, you will play a critical role in ensuring the effective control and receipt of all saleable and non-saleable inventory. Key Responsibilities:...

  • Stock Room Assistant

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Stock Person - Harrods HoursJob Summary: Estée Lauder, a leading beauty company, is seeking a highly organized and detail-oriented Stock Room Assistant to join their team. As a Stock Room Assistant, you will play a critical role in ensuring the effective control and receipt of all saleable and non-saleable inventory. Key Responsibilities:...

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Brand RepresentativeJob Summary: As a Brand Representative for Estée Lauder, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients. You will be the face of our brand, showcasing our products and expertise to drive sales and customer loyalty. About the Role: We are...

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Brand RepresentativeJob Summary: As a Brand Representative for Estée Lauder, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients. You will be the face of our brand, showcasing our products and expertise to drive sales and customer loyalty. About the Role: We are...

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Job Opportunity: Retail Beauty Advisor - Estée LauderAbout the Role:As a Retail Beauty Advisor for Estée Lauder, you will be responsible for providing exceptional customer service and creating an inspirational in-store experience for our clients. You will be working as part of a high-performing team to drive sales and achieve visual merchandising...

  • Beauty Advisor

    2 weeks ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Job Opportunity: Retail Beauty Advisor - Estée LauderAbout the Role:As a Retail Beauty Advisor for Estée Lauder, you will be responsible for providing exceptional customer service and creating an inspirational in-store experience for our clients. You will be working as part of a high-performing team to drive sales and achieve visual merchandising...

  • Retail Team Supervisor at Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Retail Team Supervisor at Estée LauderAs a Retail Team Supervisor at Estée Lauder, you will be instrumental in enhancing sales performance and expanding market presence while ensuring a customer-centric focus. Your key responsibilities will encompass:Exhibiting a polished Brand image both within the team and to customersBoosting sales through outstanding...

  • Retail Team Supervisor at Estée Lauder

    1 month ago

    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Retail Team Supervisor at Estée LauderAs a Retail Team Supervisor at Estée Lauder, you will be instrumental in enhancing sales performance and expanding market presence while ensuring a customer-centric approach. Your key responsibilities will encompass:Exhibiting a professional Brand representation both within the team and to customersBoosting sales...

Estée Lauder Companies

3 months ago

London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

POSITION SUMMARY

At Estée Lauder Companies the Consumer is at the heart of everything we do.
The ELC Senior Consumer Insight Manager is responsible for building and maintaining a robust and agile understanding of UK consumer trends, behaviours and opportunities, delivering this learning into our brand and functional teams, and demonstrating how this insight can be turned into action to win.
They are responsible for leading a team that will support the brands and central functions to ensure that the Consumer is at the heart of every decision; be that understanding who they are, the products they purchase and the channels they engage in to ensure these are embedded into decision making across marketing, communication, omni-channels, as well as the broader brand & regional strategies.
Working hand in hand with the Data & Analytics and wider Enterprise Marketing team, this ever-evolving role is critical in answering the most pressing questions and challenges in a clear and coherent way. Turning big data into accessible stories. Not only will they help with the here and now, but also will provide insights on how the business can evolve, stay ahead of the competition and build market share.
This role will help to shape and build the UK strategy, supporting the Data & Analytics Director, Regional VP Enterprise Marketing & Data and the ELT on consumer behaviour and trends to give strategic direction and insights that will help build and execute a winning strategy.

WHAT THIS ROLE DOES

General:

  • Power Estee Lauder Companies portfolio of 19 brands with actionable consumer insights across all categories (Makeup, Skincare, Fragrance and Haircare)
  • Lead the Insight function within the EM&D team, building and activating the strategy across Consumer, Channel and Category
  • Build the insight pillars for the region: From Innovation and Trends, Consumer Segmentation, Cultural Relevancy, Social Listening, Shopper Insight (online, in-store and omnichannel) to Brand Health Tracking
  • Lead on education, embedding and implementation of new Brand Health Tracking strategy
  • Oversee the activation on the Channel and Competitor Insights pillar: building proactive and reactive Competitor tracking, as well as providing insights to the business on current and future trends in consumer shopping habits
  • Develop and execute Category Pillar insights: focusing on the categories and sub-categories that are driving growth within the region and our business, as well as continuing to build learnings on product-specific insights such as product claims and ingredients
  • Partner with the Data & Analytics team integrate to 1st and 3rd party data (such as CRM and NPD/IRI data) with consumer insights in a cohesive way. Backing up broader consumer, market trends with quantitative data to provide a clear story
  • Own & cascade a company wide Insights Newsletter that covers the latest insights & updates from the Enterprise Marketing & Data team.
  • Run qualitative (consumer panels) and quantitative studies throughout the year: by brand demographic or strategic focus area, to quickly answer key business needs.
  • Provide inputs on future state requirements needed for the function, identifying new tools, systems and suppliers ELC can partner with to continue to drive strategy forward
  • Work in partnership with our key agencies and partners (Morning Consult, WGSN, Toluna, Mintel, Research agencies etc.) to bring to life new trends and opportunities, and keep in touch with evolving consumer behaviors
  • Own and launch new tools and systems specific to function (Social Listening, Search Listening, Trend prediction tools) within the region. Ensuring tools are fit for purpose, cascades are managed throughout the business and sufficient training provided to brand users
  • Leading organisational transformation within the Insights team, ensuring seamless transition for the team and the business.

Role Responsibilities:

  • Report to UK Director of Data, Insights & Analytics
  • Work closely with Global & Regions Consumer Insights teams
  • 2 x Direct Reports
  • Be the key point of contact for all Regional Brand teams insights requests, research & support
  • Collaborate with Global Innovation, Trend, and Category Insights Team; Global Foresight & Insight Teams, Global Corporate Marketing Analytics and Global Retail Channel Team
  • Link into UK ELT on Key Regional projects
  • Responsible for managing all key insights agency contacts & contracts in the Region
  • Responsible for Corporate Consumer Insights Budget for Region
  • Support all corporate, global and brand consumer insight initiatives

Within Consumer Insights:

  • Leadership/ Decision Making/ Independence of Action and Accountability:
  • Develop and own roadmap for current and future Insight initiatives within the region
  • Own and evolve key initiatives such as brand health tracking for the region. Managing and developing relationship with existing suppliers and continuing to develop a robust picture of consumer perception of our and competitor brands. Responsible for ensuring results are cascaded & integrated in all brand plans from media, to communications and to search planning
  • Own and drive brand-lead Consumer Insights research & workshops in key strategic areas i.e. Ingredients, Messaging testing, claims, Cultural Relevancy
  • Run qualitative (consumer panels) and quantitative studies throughout the year: by brand demographic or strategic focus area, to quickly answer key business needs.
  • Track trends via key regional trend reports and quarterly category & subcategory trend reports, to keep brands updates of latest movements in the market.

Budget Responsibility /Decision Making & Team Management:

  • Introduce cutting edge methodologies and agencies to deliver fast, actionable insights for the brands
  • Responsible for the continued development & management of 2 direct reports

Problem Solving:

  • Offer brands a deeper understanding of the UK consumer via insights on generational, life stage and mindsets and consumer language to better target, speak more relevantly, and cut through.
  • Be the first point of contact for all brand consumer queries & support to build out consumer strategies to win.
  • Conduct & oversee Portfolio analysis to understand the biggest pockets of opportunity for the business

Strategic Leadership & Stakeholder Management

  • Work collaboratively across all areas of EM&D to create and activate best practices across the functions
  • Collaborate with Global colleagues in Consumer Insights and Global Innovation, Trend, and Category Insights to share latest trends, projects and best practices, & find opportunities to partner
  • Feed into global war rooms for innovation and runway
  • Present Regional strategy, research findings, plans and proposed structures to Senior Vice President & General Manager, Global Retail
Qualifications

WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE

HIGH-TOUCH LEADERSHIP COMPETENCIES

  • Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate
    and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities and
    management systems are required.
  • Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to
    initiate and lead the changes that drive success.
  • Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion
    of diverse knowledge, skills, and experiences to achieve results.
  • Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly
    mobilize to adapt to changing needs and demands.

I,D&E STATEMENT

The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.

COMPENSATION AND BENEFITS

  • Hybrid Working (2 days WFH, 3 days office based)
  • Generous Bonus Opportunity that usually performs ahead of target
  • 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.
  • 1 additional day of Annual Leave to celebrate your birthday
  • Holiday Purchase scheme that enables you to get five additional days
  • Summer Fridays for five months of the year
  • Market leading Family Leave provisions
  • Generous Staff Discount & Credit
  • Benefits platform with exclusive discounts and offers
  • Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)
Job: Marketing
Primary Location: GB-ENG-London
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
#J-18808-Ljbffr