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Research Insight Consultant
3 months ago
Job Title:
Research Insight Consultant
Contract Type:
Permanent
Location:
Edinburgh
Closing date: 21st February 2023
About the role
As a Research Insight Consultant you will support the management and implementation the delivery of insight projects and measurement activity for Royal London Group.
The Research Team, within the UK Customer Insight function, is responsible for the provision of actionable insight and measurement activity which enable strategic business decisions.
Liaise with stakeholders across the business to understand and shape their insight needs
Support in the delivery of large scale, complex insight projects
Carry out quantitative and qualitative research and analysis by utilising internal resources
Ensure projects are delivered on time and withing budget to meet the needs of the Group
Analyse secondary research reports and data, use insights to build reports that illustrate our current understanding on key topics across Royal London
Maximise the value from secondary research by identifying the most effective communication channels to share with the Group
Carry out the main body of project work for ongoing measurement programmes
Continuously assess data quality, managing and escalating issues as required
Criteria
An understanding of insight development tools and techniques
An understanding of data gathering methods and techniques
Ability to identify, articulate and communicate the key conclusions from insight projects and to offer actionable and relevant strategic recommendations
Some experience of managing external suppliers or internal project teams
Data literate and good story telling skills
Experience using Survey software such as SNAP, Excel, SPSS, or Q would be beneficial
Experience using external insight tools, such as YouGov Profiles, Experian's FSS segmentation or Mintel Reports would be beneficial
What we offer
We've always been proud to reward our employees by offering a number of great benefits including:
A generous group pension scheme (up to 14% matching employer contribution)
28 days annual leave plus bank holidays with the option to buy/sell up to 5 days
Annual company and performance based bonus
Life assurance (up to 8 x annual salary)
Enhanced parental leave policies
Private medical insurance
Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice
Full details can be found on our benefits page
About Royal London
Royal London is the largest mutual life insurance, pensions and investment company in the UK.
Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.
At Royal London, our People Promise is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling.This promise has been at the heart of our approach to hybrid working, ensuing a balance of time working in our offices, supporting the culture of collaboration and inclusion and some working time from home, so we can all continue to benefit from the flexibility this brings.
Our hybrid working approach is built around our mutual mindset, thinking about what is good for us as individuals (the 'me') and in the context of what is right for our customers, our colleagues and The Royal London group (the 'we').
Together we belong- collaborate - learn and perform.
Our expectation is that colleagues working in hybrid roles will come into the office for 50% of their time, and the rest from home.
We want to be as consistent as we can with our approach but we also appreciate some colleagues need adjustments based on personal circumstances.
(e.g. to support a disability, or caring responsibility) and / or may wish to formally seek a flexible working pattern in line with our flexible working policy.
We appreciate the world of work continues to evolve and we will continue to listen to our colleagues views on this whilst ensuring our on-going approach is right for our business and customers.
Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.
