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Hostel Assistant

3 months ago

Fort Augustus, Highland, United Kingdom Morag's Lodge Full time
We're based right on the banks of Loch Ness in Scotland (That's right, Nessie is our neighbour). Our hostel attracts people from all over the world from backpackers to bikers, walkers, cyclists, and we even welcome dogs

We are looking for more fun loving, hardworking and adventure seeking folk to complete our Hostel family this season.

No day is the same and you'll be trained up to work on every department we have, from the busy bothy bar, entertaining tour groups and leading pub quizzes to housekeeping, chatting with guests at reception and cooking delicious homemade meals.

We have it all

You'll be part of a team who loves wild swimming jam sessions and mini gigs in our bar, camping, bbqs, board game nights and sampling all of the best Scottish whiskies We'd love to find people keen to join us on our adventures

Cleaning and Room Servicing

  • Stripping & making beds
  • Laundry processing
  • Room set up
  • Cleaning bedrooms, bathrooms & communal rooms
  • Environmental Care
Food Preparation & Service

  • Breakfast preparation & service
  • Packed lunch preparation
  • Evening meal preparation & service
  • Kitchen & dining room hygiene and cleaning based on HACCP procedures
  • Maintain familiarity with menu items, ingredients, and allergens
  • Preparation of cutlery and condiments
  • Composting & refuse disposal
  • Weekly deep cleaning of food prep areas
Sales

  • Sales of company products, accommodation, meals, and drinks.
  • Sales and knowledge of local activities
  • Teamwork with other divisions to ensure seamless customer service
  • Outline knowledge of Haggis Adventures and other tour products
  • Sales of merchandise (where appropriate)
Reception

  • Telephone answering and basic administration duties
  • Booking reservations via phone & web
  • Dealing with callers, representatives, maintenance contractors and deliveries
  • Checkin of groups and independent guests
  • Till operation & payment processing
  • General Customer Service and Care
Bar Work

  • Setting up bar for service
  • Basic cellar duties
  • Serving drinks
  • Hosting/Assisting with bar entertainment
  • Till operation
  • Meal sales
  • Bar closure
  • Bar cleaning duties
Extra Duties

  • Secondment to The Skye Inn for relief cover
  • Basic Maintenance
  • Gardening
  • Maintaining external appearance of hostel
  • Assist other staff when required
  • Adherence to Licensing, Environmental Health and Health and safety regulation

Job Types:
Full-time, Fixed term contract

Contract length: 2 months

Pay:
From £11.75 per hour

Expected hours:
per week

Benefits:

  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free or subsidised travel
  • Health & wellbeing programme
  • Onsite parking
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Hospitality: 1 year (required)

Work Location:
In person