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Health Care Assistant
3 months ago
Purpose:
To assist in the provision of care, which promotes and maintains the health and welfare of service users.
Care:
- To ensure that service users physical and emotional needs, comfort and dignity are met
- To assist qualified nurses in the performance of their duties as requested
- To encourage and facilitate service users to participate in leisure pursuits and maintain interests to assist in ensuring their social and emotional needs are met
- To report and record the well-being of service users
- To participate in assessment and evaluation of service users care and welfare
- To work as keyworker to a group of service users
- To ensure service users clothing and toiletries are adequate to meet their needs and wishes. To assist in addressing any identified deficiencies
- To attend meetings as required by the home manager
- To ensure that furniture and equipment used within the home is clean and used safely, reporting any faulty, equipment or appliances promptly.
- To ensure that personal equipment of service users is kept clean and in good condition to include items such as wheelchairs, standing frames, hearing aids and glasses
- To report any changes in service users physical or mental condition to the nurse or unit manager and maintain accurate records on all forms as required
- To promptly reports complaints, concerns or safeguarding issues to the senior officer in charge, and to provide a contemporaneous record of any such event
- To undertake cleaning duties as required including replenishing stocks of disposable items and exercising effective measures to exercise cost control at all times
- To keep service users bedrooms clean and tidy at all times, including the arrangements for storage of clothing and personal items.
- To assist in the cleaning and maintenance of communal areas of the home, and ensuring a safe environment is maintained
- To ensure the principles of privacy and dignity are promoted though effective working as part of the team.
- To answer the nurse call system promptly, and provide assistance as required
- To provide personal care and attention to each service user, and to follow the activities of daily living in accordance with the plan of care
- To assist service users with choosing food and drinks. Providing the required assistance with all dietary needs to ensure that service users remain well-nourished and hydrated
Communication:
- To promote the good reputation of the service and Abbey Healthcare. Ensuring that good relationships are developed and maintained with service users, their relatives and friends, and all external professionals and outside agencies
- To promote and maintain good working relationships with all staff within the home, and to work to support conflict resolution, supporting a work's atmosphere which promotes a high quality experience for service users
- To be courteous and polite at all times, and to present a professional image, adopting a neat, tidy and clean appearance at all times and wear the appropriate uniform provided by the company as required
- To answer external telephone calls professionally and relay messages efficiently
Budgetary and Financial:
- Ensure that all commodities used in and around the home are sensibly conserved.
- Be aware of the need to manage and maintain budgets agree by the home manager or Abbey Healthcare
Human Resources:
- To assist in mentoring or inducting/training staff as required
Marketing:
- To participate in marketing activities as requested
T
raining and Development:
- To actively participate in the process of supervision, seeking opportunities for personal and professional growth
- To undertake induction training and participate in training programmes which may be required to meet legislative or company requirements
- To assist in mentoring or inducting/training of staff as directed
Health and Safety:
- To uphold the homes' security and safety precautions at all times
- To comply with regulations in respect of Health and Safety at Work, COSHH, environmental health, Health and Social Care Act, fire procedures and any other relevant legislation. Reporting promptly and risks identified
Infection Control:
- To read and implement the Company Policy and Procedure for Infection Control.
- To ensure the appropriate segregation of waste material. That it is disposed of in accordance with current legislation and Company Policy and Procedure for Infection Control.
- To assist in the cleaning of the Home as the need arises, particularly dining areas after meals and to support infection control e.g. cleaning up spills immediately.
General:
33 To remain awake during working hours
34 To maintain confidentiality at all times
35 To check duty rostas and report actual; hours worked.
36 To cover colleague duties in times of sickness and holidays as required
37 To be familiar with a abide by t
