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Band 4

3 months ago

Watford, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time
The Haematology Department has a vacancy for a part time Administrator based at Watford General Hospital.

Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants and multi-disciplinary team. The post covers referral, rota management and day to day administration support within Haematology.


The successful applicant will need to have a good general level of education, and possess the essential qualifications outlined in the attached Person Specification.

This is an opportunity to work in a fascinating specialty with a friendly team.

  • Management of the referral system, ERS
  • Assisting patient queries
  • Supporting the secretaries
  • Consultant and nurse rota
  • Management of outpatient clinic amendments
  • General admin support


There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are due for completion by 2025 or soon after.

These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.


The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We encourage and welcome people with disabilities. If you need help, please ask.

Minute/note taking at local meetings as directed by consultant.


To co-ordinate all issues, such as template construction and evaluation/alteration; audits and searches as requested; registration of new patients; scanning documents into individual patient records; assistance with EMIS passwords; assisting with new initiatives as these are identified.

Maintain consultant electronic diary and arrange//liaise with them in connection with their itinerary/appointments. Meet and greet visitors to the department.

Maintain and management of consultant and team rota.


Deal with telephone and personal enquiries from patients, GPs, other health professionals, pharmaceutical representatives etc, exercising independent judgment and initiative, giving information and non-clinical advice, and ensuring accurate messages are conveyed and appropriate action taken.

Support management team with management of outpatient clinics, re-arranging and suspending as necessary to ensure adequate medical staff cover.


Open and prioritise incoming post, ensuring supporting information available when appropriate and taking responsibility for actioning urgent items in the absence of the consultant.