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Sales Support Administrator

3 months ago

Wimbledon, Greater London, United Kingdom Ryman Full time
This is an exciting opportunity for a result driven individual to work in our Ryman Business Division.

As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office.

The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries.


MAIN DUTIES AND RESPONSIBILITIES

  • Dealing with incoming queries from the team and internal and external customers
  • Processing order and dealing with customer queries and returns
  • Supporting the sales team to ensure their account management run smoothly
  • Ensuring that customer account information and orders are loaded accurately to the Prima System
  • Quality checking information received and ensuring it meets company standards
  • Communicating with the warehouse regarding delivery requirements
  • All associated administration / sales support tasks as required
  • Ensure the consistent and timely delivery of a positive customer journey
  • Contribute fully to achieving all departmental service levels.
  • Review processes and make recommendations to improve efficiencies.
  • Liaising with suppliers and intermediaries

WHAT WE WOULD LIKE TO SEE IN YOU

  • Experience in a similar role
  • Excellent verbal and written communication skills
  • Ability to work collaboratively as a team
  • Methodical with a keen eye for detail and good organizational skills
  • Literate in MS Suite
  • Ability to work under pressure and to deadlines

WHAT YOU WILL GET FROM US:

  • Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business.
  • A great Team to work with where you can progress and make a difference at all levels.
  • An opportunity to complete an apprenticeship in Retail.
  • Ongoing incentives to reward your performance.
  • Generous discount at Ryman and the other brands within the Theo Paphitis Retail Grou