Urology Medical Secretary Cancer Hub

2 weeks ago

Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Job summary

To provide a comprehensive service to the Cancer Clinical Nurse Specialists and speciality teams, with the minimum of supervision. This role is to support teams in achieving the Faster Diagnosis Cancer Targets by providing secretarial service including audio typing of clinical letters. You would organise your own workload and co-ordinate activities with the CNS team and other admin staff within the Cancer Hub on both the Aintree and Royal Hospital sites to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Cross cover working across Royal and Aintree hospital sites will be required of this post holder.

This would be an ideal secondment for someone wanting to develop their knowledge and skills . This is a fixed term for one year.

Main duties of the job

To provide a comprehensive service to Clinical Nurse Specialists and the cancer hub teams in the Urology Directorate across both the Aintree and Royal sites.

Provide secretarial skills to team including audio typing of clinical letters.

Help to track patients referred into Urology with suspected cancer.

Ensure patients are booked in for appropriate diagnostic appointments and that all information is collected and input into the relevant Excel spreadsheets and computer systems .

Work as a team member in the LUFT Urology Cancer Hub with a variety of clinical and administrative staff.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

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Twitter - @LUHFTcareers

Job description

Job responsibilities

To provide a comprehensive service to Clinical Nurse Specialists and the cancer hub teams.

Keep diary up to date, arrange appointments.

Operate an effective bring forward system and filing system.

To manage and maintain Cancer pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on Somerset Cancer Registry and IPM system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with national cancer targets..

Work with the cancer hub teams to maintain diagnostic spreadsheets and appointment calenders for patients referred into the trust for suspected urological cancer. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with medical secretaries and Consultants regarding patients being admitted for surgery.

Type dictation from audio transcription of clinical correspondence and documentation.

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. If not bring to the Consultant /Teams attention.

Assist with data collection and compiling updates of patient on Somerset Cancer Registry. Helping to ensure this is done with the optimum deadlines set by the Trust.

Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.

Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patient details are correct, and tracking of case-notes.

Assist with audit/research data collection as required.

Obtain information as requested by line manager

Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

Train new and junior members of the team within own work area as required by line manager.

Attend appropriate training and education sessions at the request of manager.

General office duties, including incoming and outgoing post, e-mail, photocopying etc. Participate in housekeeping of office environment.

Work with managers to review working practices, ways of working and find solutions to problems.

Record and input data onto databases and systems as appropriate.

To work in a flexible manner in accordance with Trust Policy

Any other duties required by line manager

Person Specification

Qualifications

Essential

Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Knowledge of medical terminology Secretarial Qualification or equivalent experience

Desirable

ECDL or equivalent Shorthand

Experience

Essential

Excellent skills with knowledge and experience of all Microsoft office packages Demonstrable experience working in an NHS office environment as a medical secretarial

Skills

Essential

Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Ability to work individually or as part of a team Legible handwriting Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills

Desirable

Knowledge of internal PAS system Understanding of Trust internal policies as appropriate

Qualities

Essential

Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations

Other

Essential

Comply with Trust policies and procedures Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act Ability and willingness to undergo further training in accordance with the needs of the post

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