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Late Shift Operations Agent

3 months ago

West Drayton, Greater London, United Kingdom Menzies Aviation Full time
About AMI
AMI has been at the forefront of the wholesale air freight market since 1976. Developing innovative cargo products
and using the latest technologies to create market-leading products and services for our customers:
At AMI, we have a simple vision: to be the wholesale freight partner of choice, delivering service excellence.


Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

About the job
To ensure the smooth running of the evening shift operation and customer service

Location
Heathrow, Polar Park

Requirements:

Main Accountabilities:

  • Acceptance of shipments via our reception point following the receiving process for our warehouse and front counter
  • Accurately input over the counter shipments onto our inhouse and online booking system
  • Palletise and load shipments from our customers and integrators
  • Receive Box It and Shipa goods, accurately enter data onto the 3rd party system
  • Liaising with day shift to consolidate goods weekly
  • Ensure all jobs are ready for collection and loaded to DHL at 19:30
  • Use the company vehicle to collect and deliver shipments when required
  • All driving activities are conducted in accordance with the group driving policy
  • Relying to customer requests for shipment updates and provide accurate information
  • Running reports and tracking overseas agents for information on deliveries to ensure on time performance
  • Any other reasonable requests

Safety, Security and Compliance:
ALL employees have a responsibility and duty whilst at work to:

  • Take reasonable care for the health, wellbeing, safety and security of themselves and of others who may be affected by their actions or omissions whilst at work.
  • Cooperate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health, wellbeing, safety and security.
  • Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in the HSE and Security manuals.
  • Carry out work in accordance with information and training provided and any specific health, wellbeing, safety and security rules or procedures.
  • Fully understand the Company Health & Safety and Security policies.
  • Attend training courses as may be arranged by the Company
Qualifications, Competencies & Experience

  • Excellent communication skills both verbal and written
  • Good interpersonal skills
  • Selfmotivated with proven ability to work on own initiative
  • Excellent attention to detail
  • Effective problem solving skills
  • Full UK clean driving licence essential
  • Must be flexible on occasion with working hours
  • Completion of Aviation Security Certificate Level CO
  • Training will be provided