Process Assistant

7 days ago


Leeds, Leeds, United Kingdom Brook Street Full time
My NHS Client is looking for a process assistant to join their busy team
this is a temp to perm role 6 months
£11.20 per hour

9-5 initially working full time in the Tingley office with Hybrid work - initially 5 days office based until trained then 3 days in office & 2 at home.

Role overview

This is a fantastic opportunity for an experienced Accounts Receivable Individual with the right drive, commitment and enthusiasm to succeed in this role.

You will work within a team of up to 19 Accounts Receivable staff allocating both cheque and electronic income on Oracle on behalf of our 224 NHS Clients.

Accuracy and the ability to work under pressure is essential within this role as you will need to ensure that all income is receipted and allocated correctly to either invoices or general ledger codes in line with Service Level Agreement's and Departmental/ClientKPI's.

You will need to be able to use your initiative and have a 'can do' attitude as our clients unallocated cash values/volumes will need to be continually cleared or kept at a minimum.

Excellent communication skills are pivotal to this role as you will be constantly building/improving relationships with NHS SBS colleagues, NHS SBS Clients and their debtors.

We are looking for individuals who take responsibility for their workload and are proactive in identifying any training/process issues affecting the accounts receivable process.

You will be based within our Tingley office but a flexible approach to working hours is required.
Key responsibilities
Responsible for the completion of your daily workload
Responsible for the resolution of Client queries regarding refunds or allocation issues in line with KPI's
Effective daily contact with NHS SBS Clients and their debtors
Actively participate in team meetings, giving suggestions for service/process improvements where applicable
Contribute to improving the Organisations Client Net Promoter Score (Client recommendations)
Represent NHS SBS in a professional manner at all times.
£11.20
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