Head Maitre D

1 week ago


London, Greater London, United Kingdom Sunset Hospitality Group Full time

We have an amazing opportunity for a Head Maitre D to join our dynamic team at Sunset Hospitality Group – UK.

About the Company

Sunset Hospitality Group (SHG) is a premier global lifestyle hospitality group, with a diverse portfolio including Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates across 58 locations in 17 countries, dedicated to offering authentic and varied hospitality experiences that unite people worldwide.

About the Role

As we enter the UK market with three new concepts in London's Belgravia area, the Head Maitre D will have a vital role in defining guest experiences. You will lead Front of House (FOH) operations, overseeing reception teams for our luxury brands.

Sunset Hospitality Group takes great pride in being recognized as a Great Place to Work in Dubai, and we are fully committed to supporting you on your journey with us.

Key Responsibilities:

  • Inspire and lead the FOH team to ensure every guest enjoys a warm and professional welcome and farewell.
  • Maintain top-level privacy and professionalism when interacting with high-profile guests.
  • Act as a personal contact for VIP guests.
  • Cultivate relationships with regular guests by being consistently client-facing.
  • Train, guide, and mentor hosts & hostesses in the FOH team.
  • Ensure pristine conditions in all FOH areas.
  • Manage the relationship with external reservations teams to optimize table occupancy.
  • Engage with Concierge and Lifestyle Management companies to enhance our brand's visibility.

Essential Skills & Requirements:

  • Demonstrated experience leading Reception & Reservations teams in upscale venues.
  • A strong dedication to creating memorable guest experiences.
  • Ability to collaborate across different departments effectively.
  • Keen attention to detail and unwavering commitment to professional growth.

Benefits:

  • Attractive staff discounts.
  • Celebrate your birthday with a day off on us.
  • Enjoy 28 days of holiday per year.
  • Access to an employee assistance program.
  • Possibilities for international relocation.
  • Career Growth Opportunities: We prioritize your professional development. Explore tailored growth paths that align with your aspirations.

This is a wonderful chance for someone with a genuine love for hospitality, seeking to be part of a renowned global lifestyle brand and who thrives in interpersonal interactions.

****Candidates must have the right to work in the UK****

Sunset Hospitality Group is an equal opportunity employer. We evaluate all applications without regard to race, color, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.


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