Beauty Advisor

Clarins is not only a fast-growing, leading beauty company, we're also a committed, family-owned enterprise with a fiercely independent and pioneering spirit.

As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we're looking for a
Beauty Coach (30hrs/wk) based in
Boots, Durham.

Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Proactive and enjoy exploring new sales opportunities
• Customerfocused and resultsoriented

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• NVQ 2 or equivalent Beauty qualification is an advantage
• Ability to be flexible and work shifts including weekends and evening

• 65 years of expertise in Beauty and Spa with our Clarins and My Blend brands
• Distinctive, highquality products and services
• A longstanding commitment to social, economic and ecological initiatives
• Growth opportunities
• Learning & Development
• An attractive compensation and benefits package