Public Transport Contracts Officer

2 weeks ago


Shrewsbury, Shropshire, United Kingdom Absolute Personnel Full time

Public Transport Contracts Officer

Shrewsbury

37 hours per week

Temp - Ongoing

£11.70 per hour


Our client is currently recruiting for a Passenger Transport contracts Officer, this is a key post in the day-to-day operations of passenger transport services, that ensures that the Council not only provides efficient and effective service for its passengers, but a network that is also cost effective.


The post will be located at the Longden road depot and there will be the option of working up to 3 days per week at home, office hours are Monday -Friday 9am-5pm.


Duties:

  • Take the lead in commissioning and maintaining public transport contracts such as local bus services.
  • To lead in the procurement, review, and the daytoday operation of subsidised public transport routes.
  • Review the operation of public transport provision to identify and implement savings, through route rationalisation and procurement of services
  • Expected to contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes.
  • Provide and maintain daily transport services for subsidised public transport
  • Procure short term and ad hoc transport arrangements as and when required
  • Participate in the development of PTG's eprocurement initiatives.
  • Contribute to the procurement and maintenance of the European Framework of Operators
  • Manage sensitively and professionally the needs and problems of those requiring transport.
  • Provide a full range of customer care services, offering polite, timely, friendly and supportive assistance to all customers in the context of resolving their concerns and complaints and addressing any other issues
  • Assist in the provision and maintenance of passenger transport services and networks.
  • Maintain electronic and manual recording systems including PTG's transport system and assist in the development of management information systems
  • Assist with the Council's commitment within publicity (leaflets, service registrations, social media and press releases)
  • Ensure all service procurement is within current legislation and the Council's Contract Rules.
  • Maintain the daily integrity of Shropshire's passenger transport network by dealing with all operational events and issues
  • Assist in maintaining records of all subsidised and commercial LBS Park and Ride and school services, including timetables and maps
  • Assist in the evaluation of transport operators, taking appropriate action where any fail to meet local and national service standards and requirements.
  • Provide effective liaison and working relationships with client staff for schools, public and social care services. Head teachers and staff, bus and taxi operators, voluntary transport organisations, parish councils, adjacent authorities etc.
  • Carry out any other duties which may, from time to time, be assigned to the role.

Required:

  • Great communication is required for the position
  • Work well as part of a team but also independently
  • Computer literate
  • Must have Full UK driving licence

Job Types:
Full-time, Temporary contract

Salary:
£11.70 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Shrewsbury, Shropshire: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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