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Booking Clerk/receptionist

3 months ago

Sidmouth, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time
For more information on the Job Description and Responsibilities please click the link below. More detail about the role Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you

We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional Administrative and Clerical service.

You will form an essential part of a busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner, working alongside both Pain Management and Pain Management Rehab admin teams to provide excellent service for our patients.

You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care.

The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments.


This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal.

If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged.

Working Pattern:
37.5 hours per week, Monday to Friday.


Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills.

Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.


If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.