Housekeeping

2 weeks ago


Sidmouth, Devon, United Kingdom Sidmouth Hotels LTD Full time

Cleaning

  • To maintain and ensure high levels of cleanliness at all times.
  • Cleaning of ground floor, halls, corridors, toilet facilities and staircases.
  • Clean bedrooms as per housekeeping checklist
  • Ensure stores are kept tidy and stocks maintained at required levels.

Customer Focus

  • To be polite, attentive, courteous and helpful to all guests at all times.

Maintenance

  • To use all equipment within the front of house operation through due care and diligence as instructed.
  • To report any health and safety issues, defects and or faults to reception.

Health and safety

  • Monitor periodically throughout the day the cleanliness and tidiness of all public areas. Ensure all areas and furniture are cleaned
  • Check and maintain health, safety and hygiene of toilet facilities, and front of house areas.
  • Ensure the company's Health and Safety Policy is fully promoted
  • To understand and have a working knowledge of all current Health and Safety legislation and Food Hygiene legislation. Ensure labelling is carried out as per HACCP
  • Ensure correct use of chemicals.
  • To ensure quality control measures and hygiene systems are achieved at all times

Collaborative working

  • Support each other in daily duties to ensure the guest experience
  • Working with the colleagues and managers to develop new ideas
  • To be involved in service and quality standards and strive for the achievement of those standards.
  • Take prompt action to resolve any complaints or problems, in accordance with company policy/processes.
Attendance at all staff meetings and trainings

Shift Patterns 7-3 or 9.30-3pm to include at least one weekend day

Experience preferred

English speaking, experience is preferable, must have relevant visas and status to work on the UK

Benefits:

  • Hourly rate payable weekly
  • Tips these are discretionary and processed through your pay
  • Statutory pension contributions
  • Discount on food, soft drinks and hot beverages at Dukes
  • Friends and family discount for accommodation at Dukes, Hotel Elizabeth and Kingswood Hotel
  • Training and support
  • Opportunity to join staff health benefit plan
  • Employee Assistance Programme providing specialist, independent and confidential advice, support and assistance. 24 hours a day, 365 days per year
This role does not have any live in accommodation available and is not available on the sponsored workers scheme
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