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Junior Project Manager
2 weeks ago
Our client is currently seeking a Junior Project Manager to join their team. In this role, you will be the primary point of contact for customers, managing their queries and updating information in the internal CRM system efficiently. Communication is key in this position, as you will be handling outbound calls to keep customers informed about various issues such as faults, invoices, and contract concerns. Additionally, you will be responsible for coordinating workloads, providing progress reports, and ensuring a positive customer experience.
Key Responsibilities:- Respond to and resolve incoming phone calls in a timely and professional manner
- Investigate tasks and individual accounts thoroughly
- Maintain task records and compliance with company processes
- Collaborate with third parties and internal departments to achieve resolutions
- Cultivate strong relationships with customers
- Coordinate team efforts to meet customer requirements effectively
- Handle invoice inquiries promptly
- Ensure all work is carried out following operational procedures
- Work collaboratively within a team environment and manage workload efficiently
- Provide exceptional customer service at all times
We are looking for a Junior Project Manager with prior experience in customer relations. The ideal candidate will possess excellent customer service skills, attention to detail, self-motivation, and a good sense of humor. In return, you will receive a competitive starting salary ranging from £20,000 to £25,000 per year, with additional benefits such as commissions, training programs, bonuses, holiday rewards, and enhanced pension contributions.
Purple Panda Recruitment Ltd is a UK-based recruitment agency dedicated to providing equal opportunities to all. We value diversity and do not discriminate based on various factors. Please note that due to the high volume of applications, we are unable to provide individual feedback. If you do not hear from us within 5 working days, your application has not been successful. For further details, feel free to reach out to us directly.
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