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Camhs Team Administrator
3 months ago
They will work 22.5 hours within service level standards to deliver an efficient and effective service; dealing with telephone and personal enquiries from patients, carers and members of the public, GPs and other healthcare professionals and statutory and non-statutory organisations.
The CAMHS Team Administrator will provide non-clinical information and advice to patients and relatives within the boundaries of the role.
Also, taking accurate messages, responding appropriately and passing information on in the appropriate manner; escalating issues to clinical staff appropriately.
The post holder will also be required to:
- Maintain a diary of appointments / information for teams manually / electronically
- Have sufficient knowledge of patients and professionals requirements to ensure the efficient running of the service
- Establish and maintain a wellorganized and effective administrative service able to meet the needs of the service users and staff
- Cover reception cover when required
CNWL are committed to progressing and supporting their staff with career development and training, and ensuring staff health and well-being and job satisfaction.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
The successful applicants will be proficient in the use of the Microsoft Office suite of programmes, and previous experience of an electronic patient record system like System One would be advantageous.
In return, we are offering the opportunity to work in a supportive and friendly environment, where supervision and performance reviews/appraisals form part of our ongoing development of staff.
The post will be supervised by the Senior Site Administrator.