Head of Engineering

2 weeks ago

Camden Area, Greater London, United Kingdom Arriva UK Bus Full time

Arriva London is seeking a dynamic Head of Engineering to drive day-to-day service delivery excellence and lead our engineering team to new heights.

In this role, you will deploy engineering strategy, standards and direction, providing specialised technical guidance, mentor and develop our Engineering Managers and Team Leaders, and spearhead campaigns and business improvement initiatives to achieve optimal KPI performance.

Join us and make a significant impact on our engineering operations and overall service delivery.


Key ResponsibilitiesnImprovement of engineering performance KPI's impacting Engineering P&LnSupporting and aligning with Head of Operations on technical performance and deliverynSME for engineering and lead on Service Review Meetings with suppliers/OEM'snImprovement campaigns and recovery glidepaths using data analysis to drive strategic actions.nConduit and control between Purchasing/Procurement/HR who all have direct impact on 'front line garage performance'nDeputise for the Engineering Director where requirednAssist in ZEV deployment and roll-outnDelivery of core shared capabilities e.g.

Body & Engine Shops / CMF / Training AcademynOwnership of Lean, Technical campaigns and Process improvementnOperational controlling of standards adherence (Process Confirmations / Auditing).nHelp to ensure Engineering Managers deliver an excellent and cost-effective engineering service in accordance with Company Policies and Procedures in order to maximise operating profit.nUtilise effective and efficient business performance management tools to engage teams to deliver KPI improvements and sustained operational reliability across the fleet with a clear roadmap to ZEV delivery.nGlidepath adverse performance areas within targeted and measured timescales to achieve overall improvements.nEstablish and maintain business relationships critical to performance.nUnderstand changing customer needs and drive initiatives or projects designed to improve the operation at a business level.nEngage with external stakeholders to and align strategy to deliver customer requirements.nOversee the preparation and implementation annual budgets for engineering function, ensuring targets are challenging, achievable and motivational.nFocus on managing engineering costs and strategically review performance to budget/forecast.

Challenging managers to take appropriate action to address any variances.nOwnership of ZEV life-cycle costing model and working alongside Finance BP's to track financial performance across a range of metrics and fleet variability, utilising data analysis to drive decision making.nContinuously review the operating environment; identify areas, processes and systems which through innovation can be substantially improved.nBe a champion for creative thinking, supporting and challenging managers to develop robust change programmes in order to deliver local business objectives.nBe accountable for new ideas, accepting some will be calculated risks.

Utilise the adequate level of CapEx and business cases to drive improvement and innovation into the heart of the operation


Essential Postholder RequirementsnIOSH qualifiednTransport Manager and CPC holder, or working towards achievingnUnderstanding of P&L, budget and forecasting cyclesnUnderstanding of Fleet strategy and life-cycle costnWell versed in H&S guiding principles and ISO, BSI accreditationsnCritical understanding and knowledge of Engineering KPI's and industry regulation standards (DVSA, TfL, Local Authority etc)nExcellent communication and presentation skills; analytical and problem solving individual.

Person SpecificationnDemonstrate the Arriva Values and excellent communication skillsnA proven track record of garage/depot management, financial management, budgets and forecasting cycles, data analysisnExperience of operating within the TfL framework of bus garagesnBackground in vehicle maintenance and DVSA standardsnCapable of motivating staff, creating performance improvement action plans, delivering sustainable performancenExperience of working in partnership with Trade Union Representatives

BenefitsnSalary up to £75,000nCar allowance / company carnTfL Travel CardnLife AssurancenContribution Pensionn25 Days Holiday

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