Hire Desk Controller

2 weeks ago


Nottingham, Nottingham, United Kingdom William G Search Limited Full time

Hire Controller - William G Search Nottingham - FULL TIME


A new opportunity has arisen to join one of East Midlands leading hire companies to assist in the hire of portable toilets and accommodation.


As a Hire Controller your key responsibilities will be to provide an efficient and professional service within the depot and support the depot supervisor where required.


This is a full time role based within our Nottingham depot working 41.25 hours per week (08:00 - 17:15 Mon to Friday).


Objective

Responsible to


The Hire Controller will be responsible to the Depot Supervisor but will be accountable for their own tasks on a daily, monthly, and annual basis.


Duties

  • Provide a first class service to our clients
  • Generating contracts, maintaining client information, and completing updates on our bespoke computer system. (Full training given)
  • Planning and controlling driver schedules whilst ensuring we meet our customer expectations
  • Liasing with the depot network to ensure deliveries, services and collections are completed on time
  • Data entry and production of daily delivery, collection and service documentation.
  • Preparing statistics (daily and weekly logs) of jobs undertaken for management and clients using Excel
  • Checking documentation to identify and rectify any discrepancies
  • Ensuring damages are notified and charged
  • Other tasks as appropriate to the season and required by line management

Person Specification

Essential Skills

  • Experience of working in a hire office
  • Good geographical knowledge
  • Good verbal communicator who is confident and polite
  • High level of computer literacy and adaptability to work with new computer systems
  • Demonstrable good working knowledge of Microsoft Office
  • Accurate and numerate
  • Excellent organisational skills and time management skills with ability to prioritise workload
  • Good communication skills with ability to discuss issues with internal personnel and clients at all levels
  • Ability to exercise discretion and confidentiality
  • Ability to work as part of a team
  • Flexible with a can do attitude and the desire to make the role their own

What you get in Return

  • Competitive salary
  • Extra holiday day on your birthday
  • Increase holiday allowance rising with service
  • Free on site secure parking
  • Established family run company
  • Attendance bonus
  • Pension
  • Employee referral bonus scheme
  • Annual salary review
  • Company Sick Pay

Salary:
From £24,000.00 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Onsite parking
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Nottingham: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hire: 1 year (preferred)

Work Location:
In person

Expected start date: 15/05/2023

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