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Hire Desk Controller
2 weeks ago
Hire Controller - William G Search Nottingham - FULL TIME
A new opportunity has arisen to join one of East Midlands leading hire companies to assist in the hire of portable toilets and accommodation.
As a Hire Controller your key responsibilities will be to provide an efficient and professional service within the depot and support the depot supervisor where required.
This is a full time role based within our Nottingham depot working 41.25 hours per week (08:00 - 17:15 Mon to Friday).
Objective
Responsible to
The Hire Controller will be responsible to the Depot Supervisor but will be accountable for their own tasks on a daily, monthly, and annual basis.
Duties
- Provide a first class service to our clients
- Generating contracts, maintaining client information, and completing updates on our bespoke computer system. (Full training given)
- Planning and controlling driver schedules whilst ensuring we meet our customer expectations
- Liasing with the depot network to ensure deliveries, services and collections are completed on time
- Data entry and production of daily delivery, collection and service documentation.
- Preparing statistics (daily and weekly logs) of jobs undertaken for management and clients using Excel
- Checking documentation to identify and rectify any discrepancies
- Ensuring damages are notified and charged
- Other tasks as appropriate to the season and required by line management
Person Specification
Essential Skills
- Experience of working in a hire office
- Good geographical knowledge
- Good verbal communicator who is confident and polite
- High level of computer literacy and adaptability to work with new computer systems
- Demonstrable good working knowledge of Microsoft Office
- Accurate and numerate
- Excellent organisational skills and time management skills with ability to prioritise workload
- Good communication skills with ability to discuss issues with internal personnel and clients at all levels
- Ability to exercise discretion and confidentiality
- Ability to work as part of a team
- Flexible with a can do attitude and the desire to make the role their own
What you get in Return
- Competitive salary
- Extra holiday day on your birthday
- Increase holiday allowance rising with service
- Free on site secure parking
- Established family run company
- Attendance bonus
- Pension
- Employee referral bonus scheme
- Annual salary review
- Company Sick Pay
Salary:
From £24,000.00 per year
Benefits:
- Bereavement leave
- Company pension
- Onsite parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Hire: 1 year (preferred)
Work Location:
In person
Expected start date: 15/05/2023
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