Recoveries Manager

2 weeks ago

Manchester, United Kingdom Fintelligent Full time
Are you a seasoned Recoveries Manager seeking an exciting new opportunity? Our client is a market leading organisation that are pioneering the Car Finance sector and due to company growth they are actively seeking a Recoveries Manager to lead their team.This exciting role offers a negotiable salary ranging from £55,000 to £60,000, based on your experience. You'll be based in the vibrant Manchester area, working in stylish offices and one of the best company working environments on the market. Plus, you'll enjoy a healthy work-life balance with 25 days of holiday, in addition to bank holidays and no weekends.You will be working for a dynamic and forward-thinking company that's transforming the Car Finance Industry. They value their employees and promote a positive company culture that encourages growth and innovation.As a Recoveries Manager, your responsibilities will include:
  • Lead, coach, and mentor a team of recovery specialists to achieve individual and team targets.
  • Provide ongoing training and development opportunities to enhance team performance and capabilities.
  • Foster a culture of accountability, collaboration, and continuous improvement within the team.Develop and implement effective recovery strategies to optimize collections performance.
  • Analyse delinquent account data to identify trends and tailor recovery approaches accordingly.
  • Keep up to date with industry best practices and regulatory requirements to inform strategy development.
  • Negotiate payment arrangements and settlement agreements with delinquent account holders.
  • Handle escalated customer inquiries and complaints related to recovery efforts.
  • Build and maintain positive relationships with 3rd party supplier and maximise their performance.
  • Evaluate and streamline recovery processes to enhance efficiency and effectiveness.
  • Identify opportunities for automation and technology adoption to improve recovery outcomes.
  • Collaborate with cross-functional teams to ensure alignment and integration of recovery processes
  • Monitor key performance indicators (KPIs) and recovery metrics to track progress and identify areas for improvement.
  • Prepare regular reports and analysis on recovery performance for management review.
  • Implement corrective actions and strategies to address performance gaps and achieve targets
  • Ensure compliance with regulatory requirements, industry standards, and internal policies in all recovery activities.
  • Implement risk mitigation measures to minimize losses and maintain the integrity of the recovery process.
  • Stay updated on changes in regulations and industry practices related to debt recovery.
Package and Benefits:As the Recoveries Manager, you'll receive:
  • A salary ranging from £55,000 to £60,000 (do.o.e)
  • Standard office hours from Monday to Friday.
  • Convenient Manchester location with excellent transport links.
  • Death in service benefit.
  • Pension scheme.
  • Hybrid working arrangement.
The ideal candidate for the Recoveries Manager role should have:
  • Previous motor finance experience within an FCA business.
  • Proven experience in Recoveries.
  • Strong leadership and management skills, with the ability to inspire and motivate teams.
  • Excellent negotiation and communication skills.
  • Analytical mindset with the ability to interpret data and identify actionable insights.
  • Ability to thrive in a fast-paced, results-driven environment.
If you're an experienced Recoveries Manager ready to take on a new challenge in a dynamic and innovative company, we'd love to hear from you. Apply today to join a company that values work-life balance, offers a competitive salary. Click apply with your CV or call Jenni on .JB_MAY

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