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Driver
1 week ago
Main PurposenTo assist in the efficient running of Tool Hire by building relationships with customers and staff to achieve maximum sales potential and customer service.
Sales & ServicenEnsure profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading and unloading safely and satisfactorily, ensuring any technical problems, faults and repairs are dealt with efficientlynLoading and unloading the vehicle with small plant, tools and alloy towers.nEnsure sales orders and delivery schedules are processed accurately and promptlynSupporting all Company initiativesnFollowing plans to continuously improve customer experience – representing the company , meeting different customers and driving to different locations on a daily basis.
Health & SafetynAdministration – All sales orders processed promptly; maintenance records in relation to hired products are kept up to date; cash payments processed in line with company procedures.nCarrying out daily and weekly vehicle checks.nAssist supervisor with managing stock levels, including incoming goods checked against delivery tickets, and participate in stock takes as required.nHealth & safety – ensure the safety of not only yourself but also colleagues and customers; up to date knowledge of Tool Hire H&S procedures; maintenance meets all the necessary requirements,nH&S certification maintained.nAssist supervisor with managing stock levels, incoming goods checked against delivery tickets, and participate in stock takes as required.nProvide an efficient hire experience, demonstrating exceptional customer service skills in all aspects of the working day.
PresentationnAssist supervisor with managing stock levels, incoming goods checked against delivery tickets, and participate in stock takes as required.
Skills, Knowledge and ExperiencenEssentialnFull, clean driving license is essential – a class 2 (Category C) licence is essential and a valid CPC card and Digi Tachograph card.nWorking knowledge of appropriate Health & Safety legislationnA relevant understanding of the market and product knowledgenAbility to work on own initiative and as part of a teamnFlexible and enthusiastic attitudenMust be committed to delivering great customer experiencesnAble to create and maintain successful relationshipsnGood organisational skills to manage stocknPrevious experience within the Tool Hire industry is preferred not essentialnHave a good understanding of the mechanical aspect of servicing and fixing of machinery.
DesirablenGCSEs (Or equivalent) - Maths & EnglishnExperience in a sales/customer focused rolenIT literatenHGV driving experience is not essential, newly qualified drivers are also welcome.
Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone.
We hope you will join us on our journey-
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