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Bank - Medical Secretaries

3 months ago

London, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

To be responsible for providing day to day administrative support to the service, within the context of a paper light office.

The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.


The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative to make sound judgements.

To be the primary point-of-contact for the Medical Consultants. Deal with

enquiries on their behalf, take messages accurately, give information and advice (not medical) to GPs, relatives and other staff involved with the patient in a manner responsive to customer needs and in accordance with consent to share information.


Please note that whilst hours are flexible on bank, medical secretarial shifts are usually required within office hours, Monday - Friday.


  • To provide a comprehensive administrative service to the community and multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning.
  • To ensure that all incoming post is datestamped, scanned, and distributed to the appropriate persons and that outgoing mail is sorted according to internal, external departments and relevant agencies.
  • To type correspondence when required.
  • To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, always ensuring confidentiality.
  • To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies and to ensure patients records are updated on in house systems.
  • To book interpreters and translators for clients' appointments and monitor confirmation of bookings and action as appropriate.
We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:
Competitive hourly rates and weekly pay

Access to paid annual leave and statutory sick pay

My Trust Benefits discount scheme

Access to the NHS pension scheme

Paid mandatory training

Opportunities for locally agreed training

Flexibility of hours/location

Priority over agency staff for booking shifts

Free uniform

The main duties of the post are outlined in the attached job description.

If you have any queries please contact temporary staffing recruitment.