Food and Beverage Assistant

7 days ago


Ware, Hertfordshire, United Kingdom Fanhams Hall Hotel Full time

Overview:

Duties:

  • Deliver outstanding customer service to all guests, ensuring a memorable dining experience.
  • Assist in the setup, execution, and breakdown of weddings, meetings, and other events.
  • Accurately take and deliver food and drink orders, maintaining high service standards.
  • Ensure the cleanliness and organisation of all service areas.
  • Collaborate effectively with kitchen, bar, and event staff to ensure smooth service delivery.
  • Address and resolve guest inquiries and complaints professionally and efficiently.
  • Comply with all health and safety regulations and hotel policies.

Requirements:

  • Previous experience in a food and beverage role within the hospitality industry.
  • Proven experience in providing exceptional customer service.
  • Familiarity with wedding and meeting setups and service is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to multitask in a fastpaced environment.
  • Positive attitude and a passion for hospitality.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Preferred Qualifications:

  • A valid driver's license and reliable transportation due to the hotel's location.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment in a stunning location.

Job Types:
Full-time, Permanent

Pay:
£27,667.00 per year

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount
  • Onsite parking

Day range:

  • Weekend availability

Physical setting:

  • Fine dining restaurant
  • Hotel
  • Restaurant

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift

Experience:

  • Catering: 1 year (preferred)
  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Bartending: 1 year (preferred)

Work Location:
In person

Reference ID:
FHH/FBA

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