Inbound Call Centre Agent/ Customer Care/ Office Job
2 weeks ago
Working hours
- Weekends 8am7pm and weekday evenings
As the first point of contact to our business, you'll be representing us to new and existing customers, so the importance of this role cannot be overstated.
Even if you haven't worked in a customer contact centre before, we will look to train you and provide you with the key skills you need to succeed.
As a Customer Service advisor for a Global Ecommerce brand, you will be responsible for the service and maintenance of our customers and their ongoing queries and accounts.
Customer Service journey makers work out of our vibrant Manchester office and team working is so important to us, you will feel the buzz and warm welcome as you come through the doors.
You will remain customer-focused, build a good rapport and be professional ensuring our customers receive the top-notch service they deserve.
your role is-
- Answering inbound calls from our Customer base
- Using a mixture of webbased and internal systems to accurately record the information
- Offering and delivering topquality customer service
About you
Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered and supported so they feel special and important.
To become an outstanding Customer Service Representative, you will be committed to offering fantastic customer service to our corporate customers.
You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way, whilst demonstrating complete professionalism and tact comes naturally to youYour skills:
What you'll need for a great journey
- An enthusiastic, flexible and positive attitude towards customer service
- Previous experience in customer service, sales, or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift rota basis, 7 days per week, and be flexible.
- Uncompromising customer focus
- Professional and personable people skills
- Outstanding ownership & problemsolving ability
Job Types:
Part-time, Permanent
Part-time hours: 16 per week
Salary:
£10.42-£11.00 per hour
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Overtime
- Weekend availability
- Weekends only
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Salford: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
-
Call Centre Sales Advisor
2 weeks ago
Salford, Salford, United Kingdom Platinum Financial Recruitment Full timeLOCATIONSalfordSALARY£ £25000JOB TYPEPermanentREFAW2404-09_ Call Centre Sales Advisor£24,000 plus uncapped commission (realistic OTE £45,000)Manchester City CentreFull timeThis is a business that operates within the Finance Sector offering advice, support & care to the community. Due to vast success, my client is seeking a Call Centre Sales Advisor to...
-
Telephone Service Agent
2 weeks ago
Salford, Salford, United Kingdom AJ Bell Business Solutions Limited Full time £26,000Job Title: Dealing Services Agent at AJ BellCompany Overview: At AJ Bell, we are dedicated to assisting individuals in their investment journey by providing a wide range of solutions for both experienced financial advisers and new DIY investors.Job Description:We're expanding our Dealing Services team at AJ Bell, where thousands of customers rely on us to...
-
Customer Experience
2 weeks ago
Salford, Salford, United Kingdom BUPA Global Full time £35,000Sales Executive Sales Executive - Contact Centre**24,000 basic salary + £500 paid on passing probation.*Permanent Contract - Full Time 37. 5 Hours per week (Monday-Friday)*Hybrid home and office working options available once signed off - This is not a full time remote working position.*Bupa is the UK's biggest health insurance provider and official...
-
Control Centre Operator
2 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeThis is a rare opportunity to join our Care on Call team as a Control Centre Operator, offering integral support to both clients and staff alike, taking emergency calls and directing the relevant support and care to clients in need. The Control Centre Operator posts are a vital part of our service provision and applicants will need to be highly motivated and...
-
Customer Relations Advisor
2 weeks ago
Salford, Salford, United Kingdom The RRG Group Ltd Full timeFrom humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and agenuine commitment to Customer Satisfaction.Over the last 50 years the RRG Group has seen many...
-
Customer Service Apprentice
2 weeks ago
Salford, Salford, United Kingdom Phillips & Cohen Full timeAre you friendly and outgoing and enjoy being organised and efficient?This is an exciting opportunity to join the world's market leader in the highly specialised area of probate debt recovery industry.We are looking for a Customer Service Administrator to be a part of the Elite in the Finance Collections Industry. We have recently been awarded the highly...
-
Customer Service Field Agent
3 months ago
Salford, Salford, United Kingdom Randstad Full timeLooking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for youPosition: Driving Field AgentLocation: Salford/ BoltonHourly rate: £12.40Duration: 3 months+Hours: pwContract type: Temporary (weekly pay through Randstad)Randstad...
-
Customer Service Field Agent
4 weeks ago
Salford, Salford, United Kingdom Randstad Full timeLooking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for youPosition: Driving Field AgentLocation: Salford/ BoltonHourly rate: £12.40Duration: 3 months+Hours: pwContract type: Temporary (weekly pay through Randstad)Randstad...
-
Customer Service Advisor
2 weeks ago
Salford, Salford, United Kingdom Search Consultancy Full timeCustomer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free ParkingSalary:£22,000 to £26,000DOEAddress:SalfordHours:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday (37.5 Hours per week)Training -6 weeks...
-
Crisis Response Contact Centre Officer
2 weeks ago
Salford, Salford, United Kingdom British Red Cross Full timeJob Title: Crisis Response Contact Centre Officer 2 x PostsJob Location: Home and Office based % at Bradbury House, 4 Ohio Avenue, Salford, Manchester M50 2GT (discussed at interview)Hours: 1 x 21hr contract (Fri-Sun, alternate Sat 1.45pm - 8.15pm) & 1 x 18hr contract (Thu, Sat-Sun, 7.45am - 2.15pm)Salary: £21,155 per annum pro-rataContract Type:...
-
Rural Land Agent
2 weeks ago
Salford, Salford, United Kingdom Peel L&P Full timeWho are Peel L&P?When you hear Peel L&P, you may think of Media City, the Trafford Centre, the Bridgewater Canal, or Liverpool Waters. But we are much moreWe are an ambitious regeneration and development business which owns and manages property, land and water across the UK. To keep it simple and straightforward, we basically specialise in large - scale...
-
Collections Agent
2 weeks ago
Salford, Salford, United Kingdom Page Personnel Full timeFixed term contract with the possibility of being made perm Fantastic work culture and environmentAbout Our Client:Our client is a well-known Utilities business that values customer centricity in it's servicing and money. They seek new ways to increase customer growth and support every individuals needs. The Collections Agent will be working in a brand new...
-
Phlebotomist/health Care Assistant
2 weeks ago
Salford, Salford, United Kingdom Lower Broughton Health Centre Full timeA new job opportunity has arisen at Lower Broughton Health Centre.We serve a diverse population of 11,900 patients and are seeking an additional Health Care Assistant to join our team for hours per week, including 1 evening clinic a week and 1 Saturday clinic a month. We have a team of 11 doctors, practice pharmacists, 2 practice nurses and 2 HCAs...
-
Agent
2 weeks ago
Salford, Salford, United Kingdom Kier Group Full timeJob DescriptionSite AgentWe're looking for a Site Agent to join our Kier Transportation team and assist on several rail related projects across the Greater Manchester area. Can you imagine a world without transportation links via land, sea or air? Nor can we Your journey is our journey, come and join us at Kier Transportation and make a difference....
-
Agent
2 weeks ago
Salford, Salford, United Kingdom Kier Group Full timeSite AgentWe're looking for a Site Agent to join our Kier Transportation team and assist on several rail related projects across the Greater Manchester area.Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Can you imagine a world without transportation links via land, sea or air? Nor can...
-
Customer Service Advisor
2 weeks ago
Salford, Salford, United Kingdom Couser Roberts Associates Ltd Full timeWestwood Recruitment are currently looking to recruit 2 x Customer Service advisers to work in Manchester City Centre.Duties include working on live chat systems for a establish travel company.dealing with inbound live chat via the web site.Full training will be provided.contact us or send CV for more information.Salary: £23,000.00 per yearSchedule: Monday...
-
Customer Experience Advisor
2 weeks ago
Salford, Salford, United Kingdom RRG Group Full timeOpportunity at RRG Group, Salford - Customer Experience Advisor£20,500 FTE basic plus bonus/commissionAn exciting opportunity has arisen to join RRG Group, Salford as an experienced Customer Experience Advisor to join our team on a part-time basis. At the RRG Group we are always on the lookout for talented and confident Customer Experience Advisors. We...
-
Collections Advisor, Collections Agent
2 weeks ago
Salford, Salford, United Kingdom Page Personnel - UK Full timeFixed term contract with the possibility of being made perm Fantastic work culture and environmentAbout Our Client:Our client is a well-known Utilities business that values customer centricity in it's servicing and money. They seek new ways to increase customer growth and support every individuals needs. The Collections Agent will be working in a brand new...
-
Customer Service Advisor
2 weeks ago
Salford, Salford, United Kingdom Hire-online Full timeWe're recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175)Customer Service Advisor benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance An enhanced pension plan and life insurance Monthly performancebased bonus of up to £17 Discounted access...
-
Sales Executive
2 weeks ago
Salford, Salford, United Kingdom BUPA Global Full timeSales ExecutiveMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Job Description:Sales Executive - Contact CentreManchester (Salford Quays M50 3SP)£24,000 basic salary + £500 paid on passing probation.OTE - £30,000 with top performers earning over £35KPermanent Contract - Full...