Customer Care
2 weeks ago
Job Title: Customer Care Assistant
Company: Restaurant Name
Description
As a Customer Care Assistant, envision yourself as the main interaction point with customers at the restaurant. Your role involves ensuring a smooth operation in customer areas, including making children feel welcome, distributing balloons, catering to specific customer needs, upholding cleanliness standards in dining areas and restrooms, and contributing to a warm and inviting ambiance. It is crucial to maintain positive communication with customers consistently and update the manager on customer satisfaction. Additionally, you may assist in organizing children's competitions and special events held by the restaurant.
Benefits:
- Free meal during shifts
- Employee discounts on food
- Discounts at various retail stores, theme parks, attractions, cinema tickets, and mobile phone contracts
- Holiday Pay
- Life assurance
- Pension Scheme
- Private medical care
- Service awards
- Recognition programme
- Opportunities for development
- Crew Events
Position Requirement
You will work in a fast-paced, high-energy environment, and we seek individuals with a sincere smile and the ability to engage and value customers.
Position Attributes
You must be comfortable interacting with diverse groups of people and possess a natural, friendly, courteous demeanor. Strong teamwork skills, effective communication (including attentive listening and eye contact), and an understanding of service and cleanliness standards are essential. Maintaining high energy levels while working efficiently is crucial, along with a smart and neat appearance.
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