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Business Administration Apprentice

3 months ago

Bristol, Bristol, United Kingdom DPD Group UK Full time
Company Description


Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description:

Reporting to our Cash and Banking Team Leader we are currently recruiting a Cash & Banking Team Clerk to strengthen our awesome Credit Management & Claims team based in Bristol City Centre BS1 3AG


We are looking for an individual who demonstrates great attention to detail and has a background of fast paced process administration based roles.


The Cash & Banking Administration Apprentice will work alongside their wider team whilst completing a Level 3 Business Administration apprenticeship.


Key Tasks/Areas of Responsibility

  • Importing payments into our AR sales ledger
  • Allocating payments and credits notes to invoices
  • Customer contact to obtain remittance advice
  • Setting up Direct Debit Agreement
  • Preparing and submitting weekly Direct Debit runs to bank
  • Various reconciliations and reporting requirements
  • Complete ad hoc tasks in relation to the above when appropriate

Qualifications:

What we're looking for;

  • Familiar with Google Workspace (GMail/GSheet)
  • Independently motivated, with the ability to take on tasks and duties without immediate direction
  • Excellent communication skills and the ability to communicate effectively at all levels
  • High attention to detail to produce accurate and quality work
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability
  • You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with internal and external customers
  • You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed expectations
  • Ability to work as a team player and on your own initiative

Minimum Qualifications and Experience


Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.


Special Conditions

  • Study leave
  • Opportunity to work in a clean, health and safety conscious environment
  • Funded Training to develop your skills
  • The opportunity to progress your career within the business
Additional Information

About our benefits:


We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day.

It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.

To name but a few

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Health Kiosks visiting every location
  • Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within.

As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.