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Client Services Co-ordinator
3 months ago
Chloros Environmental is part of GRG Waste UK one of Britain's fastest growing hazardous waste management and waste recycling companies with nationwide coverage.
Our a team of Chemists, Technical Specialists, Administrators and Sales professionals provide an exceptional service to our customers and endeavour to deliver ethical and sustainable waste management services with a strong emphasis on diverting waste away from landfill and towards recycling routes.
We are currently recruiting for a Client Services Co-ordinator to provide co-ordination of client services and give support to all internal teams with the accurate and timely provision of relevant management Information.
Main responsibilities will include:
- Liaise with the Sales Managers to raise and issue sales quotations to Clients, action any requests for followon documentation and process job acceptances where relevant.
- Assist in maintaining individual Sales Managers sales logs, to enable accurate forecasting and forward planning by the Business as part of the growth strategy.
- Provide post transaction Client Reporting services including provision of completed consignment notes, duty of care notes, copy invoices and certificates of disposal.
- Securing Purchase Order Numbers from Clients as necessary.
- Data entry into the Integrated Waste Software package (IWS) to ensure all pricing remains current.
- Reconciliation of completed job paperwork to ensure accurate invoicing.
- Liaison with 3rd party disposal providers to obtain 'direct to disposal' information to ensure accurate invoicing.
- Data entry into IWS for all invoice build requirements.
- Support the Finance Team to resolve queries/anomalies with invoices.
- To assist as required with waste list interpretation and correlation at the acceptance stage of the Sales Order Process.
- Resolution of incoming load queries and any required updates to IWS prior to invoicing, including Non Conformance Reports etc.
- Receive from and process all final incoming waste paperwork and clarify any weight/quantity information and anomalies prior to invoicing.
- Support the Operations Team (including referencing other areas of the Business as is necessary) with any data entry requirements into IWS to ensure all associated nonwaste invoicing is completed.
- To assist with answering incoming telephone calls and redirect as necessary.
- To support Sales Team members as required on a project by project basis.
- To provide Management Information and support to all areas of the Business as may be required to ensure the needs of the Business are being met at all times.
Job Types:
Full-time, Permanent
Pay:
From £23,400.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Onsite parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Experience:
- Administration/
Work Location:
In person