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Junior Account Manager
4 months ago
Who we are
Zinc builds automated reference and background checking tools for forward-thinking companies that really care about candidate experience. Founded in 2017, Zinc has a unique approach to background checking, that's redefining industry standards. We're an early-stage startup going through rapid growth. Zinc's founding team have spent years in recruitment, talent, and HRTech. We saw a field plagued with inefficiency, prejudice and a lack of transparency. We first sought to solve the burden of referencing, then sought to tackle the broader category of background checking.
Read more about our story here:
We're a culture first company, by this we don't just mean an active calendar of both company and team organised events (which we do have ), Zinc's culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc's culture drives employees to embrace innovation, share successes, and feel motivated about the company's future.
The big event in the Zinc calendar for team bonding is our annual retreat : in 2023 we went to Bergerac in France and for 2024 we're off to France again (we've got seats on the plane saved for our new joiners )
We recently redefined our company values:
The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.
Requirements
The Role
As an Account Manager, you'll play a pivotal role in nurturing client relationships and driving growth. Your responsibilities will include upselling our solutions, gathering feedback to enhance our products, and ensuring a seamless onboarding process for new clients. You'll embody Zinc's values of being Focused, Empowered, and Trusted in every interaction.
Requirements
For success in this role you will have prior experience in Sales or Account Management role and are looking for a client based role where you use your natural interpersonal skills to look after our clients.
You will be successful in the role if you are...
- Proactive and self starting, we are a dynamic and agile company, you will have large amounts of ownership and autonomy from the get to.
- Very self aware, it's fine to have strengths and non-strengths, but you are aware of these things and do your best to manage them.
- Eager, you are excited about the opportunity to work hard and progress. You want to have the opportunity to be the one to control your future and career.
- Collaborative, in addition to being driven and eager for autonomy and ownership, you thrive on collective success and being part of a buzzing team.
The Skills that will be most important in this role....
- Fantastic communication skills. You will be emailing, video calling, presenting, calling etc. and dealing with potentially sensitive situations so the ability to communicate well through different mediums is crucial.
- Impeccably structured, organised, and evidence-driven. You will be juggling lots of spinning plates once you are fully ramped so they ability to manage your workload is key and the ability to use data/evidence to communicate with clients will help you manage more challenging situations.
- £30,000 + OTE + Bonus
We appreciate the value of in person connection with colleagues and flexible working for our employees. We operate a hybrid model with 2 days a week in office, Mondays and Thursdays.
Interview Process
1. One-sided video interview (10 mins)
2. Screening interview with Talent Associate, Bel (30 mins)
3. Interview with Head of Account Management & Senior Account Manager. (45mins)
4. Final In-person interview with role play task. (1.5 hours)
Please note, applications won't be reviewed until Monday 3rd June.
Benefits
What we offer
- Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring
- 24 days holiday + Bank Holidays + your birthday off
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat: this year we're going to France
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
- Company socials, quarterly team socials Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries
