Admin Office Junior

Job Summary:
We are seeking a well organized and detail-oriented individual to join our team.

The Admin Office Junior will be given full training for performing various administrative tasks to ensure the smooth operation of our office.

This is a full-time position best suited for a school/college leaver.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.

You will be given full training to build up your skills and knowledge on the following duties:

• Liaising with customers & representatives, forming good working relationships
• Assist with answering incoming calls, directing calls and taking messages
• Creating fault and maintenance job sheets and installation job packs and booking appointments in Engineers diaries.
• Resolve customer queries establishing good relations with customer and work colleagues
• Offering professional advice and guidance in order to help resolve customer queries whilst also identifying and promoting further commercial opportunities
• Ensure company records are updated accurately and in a timely manner in accordance with Watson Alarms procedures
• Regularly update Office Manager on status of due/overdue maintenance visits, fault calls and installations
• Provide administration support as and when required
• Able to work on own initiative and as part of a team
• Any other reasonable duties as requested to meet Company operational needs
• Actively participate in the Watson Alarms Competence and Performance Management Systems

NB - Due to the nature of work carried out within the business, the successful applicant will be required to undergo background and criminal record checks.

Qualifications:

• Good Standard of Education including English and Maths
• Competency in reading and writing of the English Language
• Computer literate in Microsoft Office packages (desirable but not essential as training will be given)
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills

We offer competitive salary package and inhouse training to provide an excellent opportunity for the right individual to progress within the business.

Benefits:

• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Language:

• English (preferred)

Work Location:
In person

Reference ID:
Admin Office Junior

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