Business Administration Assistant

2 weeks ago

Leicester, Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

Job summary

Come andjoin Leicestershire Partnership NHS Trust, where we offer a wide variety ofchallenging and rewarding roles within a supportive, innovative and dynamicwork environment

This is a diverse role, with each day bringing new will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to the trust policies and local procedures.

We have two full time posts at the below sites.

A confident, professional personality with a can do attitude is a must

The successful candidate will have experience working in an admin role capacity and be able to work cohesively with others to ensure you are maximising the efficient use of time, the resources of the service and with production of high-quality effective reports, training materials and administrative systems and processes.

Stewart House and The Willows are rehabilitation inpatient units providing care for patients who have severe and enduring mental illness.

The Willows - The Willows has 38 beds on four wards Cedar ward has 10 male beds, Sycamore ward has 10 female beds and Maple ward has eight high dependency male beds.

Stewart House Stewart House has 30 beds Skye wing has 15 female beds and Arran wing has 15 male beds.

Main duties of the job

Due to the fast pace and nature of the work, the post holder would berequired to have the essential knowledge and experience or be willing to learnand develop from commencement.

The post holder will be responsible in the use and expenditure of the Trusts resources that you utilise, ensuring compliance with the training requirements for your role including mandatory training and to maintain your own learning and development in order to provide an efficient and effective level of service. Participating in supervision via agreed review and appraisal mechanisms to ensure you are clear about the expectations of your role and that you have the opportunity to discuss and raise any concerns with your line manager on a regular basis.

The post holder will communicate effectively, professionally and in a timely manner by e-mail, implementing an email flagging/prioritisation system for self and others to ensure that email responses and actions are identified, and completed or followed up as required, planning and organising clinics, training, meetings, appointments and events, booking venues, and meeting rooms, arranging refreshments, guest speakers, travel arrangements and other resources as required.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Person Specification

Knowledge and skills

Essential

Ability to plan, organise and prioritise the workload and the workload of clinical staff. Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated. Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated.

Desirable

Knowledge and experience of using modern communication technology.

Experience

Essential

Ability to plan, organise and prioritise the diaries and workload of self and others without direct supervision, whilst working to meet deadlines. Exceptional written, verbal and face to face communication skills. Ability to communicate effectively with all professionals and service-users at all levels in health and agencies external to the trust. Experience of receiving, recording, and relaying complex information both verbal via telephone and written.

Desirable

Commitment to Equality & Valuing Diversity Principles Understanding of Confidentiality & Data Protection Attending ward meetings and events taking accurate and informative notes/minutes, identifying, and following up actions.

Qualifications

Essential

GSCE English and Maths grade C (New grade 4) or higher. ILM level 3 or equivalent skills, knowledge, and experience. Knowledge of administrative procedures and systems acquired through training and experience vocational/ NVQ level 3 or equivalent. Full working knowledge and ability to demonstrate in all Microsoft Office packages.

Desirable

SystmOne knowledge.

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