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Housing Complaints Specialist

3 months ago

London, Greater London, United Kingdom Morgan Hunt Full time
Morgan Hunt are currently looking for a Housing Complaints Specialist to work with our Client in Surrey.

Job title:
Housing Complaints Specialist

Location:
Surrey

Pay rate:
per day LTD (depending on experience)

Contract:
on-going - potential permanent opportunity

_HYBRID WORKING (1 day in the office)_

Responsibilities of Housing Complaints Specialist:

  • Deliver customerfocused advice and service
  • Keep up to date with current/emerging legislation and policy to ensure development and improvement in services
  • Managing the complaints process for housing and investigating, reporting and resolution of complaints
  • Liaising with complainants and services to gather information and investigate to draft responses and monitor the process
  • Liaise with various stakeholder such as to resolve issued and enquiries

Essential experience for Housing Complaints Specialist:

  • Reasonable working knowledge of legislation and developments
  • Experience working within complaints and resolution
For further information on this vacancy please contact Hasret at Morgan Hunt.


Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.

Morgan Hunt is an equal opportunities employer.

Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.