Part-time Reservations and Host

6 days ago


Islington, Greater London, United Kingdom The Skinny Kitchen Full time
We are currently seeking a highly organised and customer-focused individual to join our team as a Part-Time Reservations Assistant.

This is a fantastic opportunity to become an integral part of a dynamic and growing company, providing exceptional service to our valued customers.


Key Responsibilities:

Reservation Management:

  • Assist customers in securing bookings and providing relevant information about our services.
  • Update reservation databases accurately and on time.

Customer Service:

  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues effectively.
  • Provide information about our services, pricing, and policies to customers.

Collaboration:

  • Work closely with other team members to ensure a smooth reservation process.
  • Communicate effectively with different departments to coordinate bookings.

Administrative Tasks:

  • Complete administrative duties related to reservations, including data entry and recordkeeping.
  • Assist in maintaining an organised and efficient office environment.

Hosting Events:

  • Assist in hosting events being the link between the reservations team and the restaurant.

Requirements:

  • Previous experience in a customer service or reservations role is preferred.
  • Excellent communication skills, both written and verbal.
  • Strong organisational and multitasking abilities.
  • Exceptional attention to detail.
  • Ability to work independently and collaboratively as part of a team.

Job Type:
Part-time

Salary:
£12.00-£14.00 per hour

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Onsite parking

Schedule:

  • Weekend availability

Supplemental pay types:

  • Tips

Work Location:
In person
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