Account Handler

2 weeks ago

Belfast, United Kingdom ICW Insurance Services Full time

Main Purpose
As part of a dedicated team, the Account Handler will provide an excellent and efficient support service.

Key Accountabilities

  • Ensure that all necessary information on the insurance software system is accurate and up to date, making make any changes as required.
  • Ensure that the relevant Account Executive is aware of potential new business.
  • Regular communication with brokers/clients.

Key Duties

  • Providing administrative support to account executives.
  • Checking documentation for accuracy and forwarding to Underwriting.
  • Dealing with clients' daytoday enquiries, responding promptly and managing expectations.
  • Referring to relevant account executives, underwriters, and directors over any technical queries.
  • Communicating regularly with brokers/clients to ensure efficient service provided.
  • Providing support to team members to ensure client needs are met, particularly during peak periods or in times of holiday/absence.
  • Maintaining an effective diary system.
  • Liaising with the Claims department over claims queries/reports.
  • Successfully manage workload and priorities.
  • Follow all company and FCA procedures and policies.

Knowledge, Skills & Experience

  • 5 GCSE's grade C or above (including English and Maths) or equivalent NVQ.
  • Customer service experience.
  • Experience in the insurance industry is desirable.
  • Ability to work with confidential and sensitive data.
  • Strong customer focus.
  • Excellent IT skills.
  • Able to work as part of a small team.
  • Resilience and adaptability.

Additional Information

As part of the ICW Group everyone is:

  • expected to behave and act in a way which promotes and contributes to the overall aims, values and ethos of the Company.
- required to participate in regular training and other learning activities, including 1-1s and appraisals as required by the Company's policies and procedures.
- required to participate in any relevant current and new legislative and regulatory activities as may occur.

  • Account Handler

    3 weeks ago

    Belfast, United Kingdom Signatus Recruitment Full time

    **Insurance Account Handler** **Belfast/Downpatrick/Newry** **Hybrid Full time or Part time** Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

  • Account Handler

    2 weeks ago

    Belfast, United Kingdom Signatus Recruitment Full time

    **Insurance Account Handler** **Belfast/Downpatrick/Newry** **Hybrid Full time or Part time** Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

  • Account Handler

    3 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Northern Ireland - ARD969774 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom Signatus Recruitment Full time

    **Insurance Account Handler** **Belfast** **Hybrid Full time or Part time** Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team...

  • Account Handler

    1 month ago

    Belfast, United Kingdom Ardonagh Advisory Full time

    Account Handler - Belfast - ARD999841 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom Ardonagh Advisory Full time

    Account Handler - Belfast - ARD999841 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom Ardonagh Advisory Full time

    Insurance Account Handler  -  Belfast - ARD1012749 #AIB #LI-RK1 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Belfast. Joining us as an Insurance Account Handler...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Northern Ireland - ARD898208 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Northern Ireland - ARDQO887523 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - **Belfast - ARD1012749** AIB #LI-RK1 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Belfast. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    3 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - Northern Ireland - ARDGC872130 Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means...

  • Account Handler

    1 week ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Account Handler - Belfast - ARD999841** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday...

  • Account Handler

    7 days ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler**: - **Belfast - ARD1017834** AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Belfast. Joining us as an Insurance Account Handler means you'll have...

  • Account Handler

    7 days ago

    Belfast, United Kingdom Ardonagh Advisory Full time

    Insurance Account Handler  -  Belfast - ARD1017834 #AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Belfast. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    3 weeks ago

    Belfast, United Kingdom Ardonagh Full time

    **Account Handler - Belfast - ARD999841** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday...

  • Account Handler

    2 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Northern Ireland - ARDQO887523** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Northern Ireland - ARD898208** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Northern Ireland - ARDGX835345** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    1 week ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Northern Ireland - ARD898208** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    4 weeks ago

    Belfast, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Northern Ireland - ARDOP835323** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northern Ireland. Joining us as an Insurance Account Handler means you'll...