Head Waiter/ess

1 week ago

London, Greater London, United Kingdom Milk Beach, Soho Full time

Are you a seasoned hospitality professional? Do you think that making someone smile is the best feeling? Do thrive in a fast-paced, quality driven environment? You do? Oh We need to meet cause - us too

MILK BEACH is an Australian restaurant and bar located in the heart of SOHO, London. We serve an all-day seasonal brunch and an enticing evening menu inspired by the diverse cultures that make up modern Australian cuisine. We are quality-driven, sustainably focused, and conscious of our environmental impact. We source and painstakingly roast our own specialty coffee that we personally source from around the world. All our beans can be traced back to the farmer, not a faceless supplier. We are focused on organic and natural wines from independent winemakers whose stories we love, and creatively delicious cocktails to tell your friends about.

As a company we pride ourselves on supporting our team's whole work-life experience. We foster their creativity, feed their passions, and support their drive for success. We offer flexibility and reasonable industry hours with a highly competitive compensation package. We care about our teams and that isn't just talk. We put it into action and all our work.

What we offer:

  • Competitive salary & benefits
  • Closed major Holidays (Christmas, Boxing Day, New Year's Day)
  • Great chances to learn from a highly experienced leadership team
  • Great mentorship and career coaching
  • Career development and educational support
  • Personalised recognition schemes
  • Friendly and motivating team environment
  • Flexibility and work/life balance
  • An inclusive and diverse workforce
  • Meals, softs, coffees, and teas while on shift

A bit about what you will be doing:

We are seeking an enthusiastic and experienced Head Waiter/ess who can confidently deliver extraordinary, friendly, and prompt service to our guests. You are the bridge between frontline floor staff and the management team. You should have outstanding service and presentation skills in order to represent the restaurant as a pivotal point of contact and deliver an unforgettable guest experience. You don't sell food and drinks – you sell Guest Response. You understand the importance of a cool head, warm heart, and bright smile. You're not afraid to jump in and do what needs to be done in a busy shift. Manage the floor pacing? You're on it. Help run food? You're on it. Refill water glasses? You're on it.

This position requires a sharp attention to the detail, adaptability, and a smile on your face even while under pressure. You will have a genuine passion for what you do, and boat loads of personality to engage with everyone around you to build long-term rapport with both the guests and your colleagues.

Sound like a fit? Don't wait, reach out today

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