Cashier

Vacancy ID:

• Town:
• Waltham Forest
• Closing Date:
• 26Feb2023
• Salary:

- £11.13 per Hour

• Professionalism
• Achieving the Highest Standards
• Accountability ownership and responsibility of our actions

Respect

• For each other and customers
• Transparency

- open in the way we engage and do business

• Innovation
• Enthusiasm for new ideas and technologies

Due to continued growth we are currently recruiting for a Cashier.
The Cashier will provide an essential public interface for this operation.

Individuals employed in this role will be able to communicate with the general public in a helpful and informative manner, as well as being able to carry out the tasks required accurately and efficiently.

Key elements of the role;

• To liaise with members of the public and give advice regarding the clamp and removal procedures in a courteous manner ensuring that our customer care policy is adhered to at all times
• To advise the public on payment methods and other issues regarding enforcement action taken on their vehicle
• To assist in giving our customer a full and comprehensive service according to laid down procedures
• Production and storage of all documentation required to operate the pound.
• Inform Enforcement officers or Recovery drivers of any release details or any vehicles to be impounded.
• Ensure all vehicle impounded are logged with the Police, and all payment and release procedures are followed.
• Will be required to compile reports, daily logs and operate the ICPS system.
• Administration of the day to day routines of the pound, including dispatch control, cash handling and reconciliation and reporting procedures.
• Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation.
• Be presentable and show high levels of personal integrity and honest
• Assists the clamp & removal teams through contact with DVLA, Police and Councils
• To carry out the duties of the role with regard to company policies and H&S procedures
• The ability to communicate with customers, often in demanding circumstances
• Previous experience in a customer service environment
• Strong communication skills with good written and spoken English
• PC Literate
• Experience of using a Cash receipting system

You will be required to work 45 hours per week. Monday to Sunday (including Bank Holidays). Flexibility for the role is essential.- In return for your hard work;- 20 days annual leave per annum

• Pension scheme
• Free uniform
• Award scheme
• Discount scheme
• Training & development
• Employee Consultative Committee to represent the voice of colleagues

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