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Customer Care Engineer

3 months ago


Leamington Spa, Warwickshire, United Kingdom Applus+ IDIADA Full time

For more than three decades, Applus+IDIADA has been an esteemed global partner to the automotive industry, offering comprehensive design, engineering, testing, and homologation services to support clients in their product development endeavours.

Key aspects of IDIADA's product development excellence:

Innovation at the core:

IDIADA's success is rooted in a fusion of highly experienced engineers, cutting-edge facilities, and an unwavering commitment to innovation.


Expertise in action:

our product development triumphs are a testament to the expertise of our engineers and the efficiency of our state-of-the-art facilities.


Global reach:

with a workforce of 3,000 professionals and a network of 56 subsidiaries in 22 countries, IDIADA ensures clients receive swift, customized solutions on a global scale.

At IDIADA UK, we specialise in delivering cutting-edge engineering, homologation, and testing solutions that drive the future of mobility.


Body and Passive Safety Development:
shape the safety standards of tomorrow with our avant-garde projects.

ADAS and Brakes Testing:
immerse yourself in the forefront of automotive technology, testing advanced driver assistance systems and brakes.

Functional Safety and Cybersecurity:
contribute to the critical fields of functional safety and cybersecurity, safeguarding the future of connected vehicles.
Electronics HW and SW Development: be at the heart of electronic innovation, developing cutting-edge hardware and software solutions.

Homologation:
navigate the regulatory landscape as we pave the way for compliant and revolutionary vehicles.

With facilities in Cambridge , Warwick , and Nuneaton , we're at the forefront of automotive innovation throughout the UK.

Project management and the technical delivery of Emissions activities across the existing client base.
Client-facing, customer-focused role working across a wide range of vehicle manufacturers (cars, motorbikes, trucks...).
To verify and monitor the quality of Departmental documentation.
Keep updated about all the innovations, findings, news, and regulations changes in their field.

Previous homologation/type approval experience is essential in Passenger Car (WLTP) and Heavy Duty Emissions especially the following regulations R(EU)134/2014, R(EU)715/2007, UN R.Practical knowledge and experience in RDE testing and analysis of results.

Familiarity with regulatory, technical, and safety requirements.
Up-to-date knowledge of automotive market trends and innovations.
Fluency in English language (other languages will be valued).
Strong project planning and organizational abilities.
A flexible and proactive approach to problem-solving.
A degree in Automotive or Mechanical Engineering or equivalent (other relevant engineering disciplines or experience will be considered).
Practical knowledge of the automotive industry.
Knowledge of automotive OEM processes.
Sales/Engineering/Technical knowledge.
Commercial, costing, engineering, or programme management knowledge.
Full driving license required.

Hybrid home/office working (selected roles).
~ Flexible working hours (when applicable).
~ Competitive salary package and annual company performance-related bonus.
~ Pension scheme.
~ Healthcare plan (special conditions in collaboration with AXA).
~25 days paid annual leave (+8 Bank Holidays).
~ Cycle scheme.
~ Training and career path opportunities.
~ Language courses subsidy.
~ Referral programme.
~ Blood donation paid leave.
~ IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive homologation and engineering companies. Sending us unsolicited CVs will not generate to IDIADA Automotive Ltd. any obligation with the agency or recruiter.

Applus IDIADA is committed to diversity and inclusion.