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Receptionist

3 months ago

Cardiff, Cardiff, United Kingdom RBH Management Full time

Job Ref:
RBH14211

Branch:
Hotel Indigo Cardiff

Location:
Hotel Indigo Cardiff, Cardiff

Salary/Benefits:
£ Incentives

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Varying Shift Pattern

Hours per week:32

Posted date:23/05/2024

Closing date:09/07/2024

JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first.

Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...


At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home.

We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.


How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we're excited to meet spirited characters who can delight the most curious guests.


A DAY IN THE LIFE OF A NIGHT RECEPTIONIST AT HOTEL INDIGO CARDIFF
Reporting to the Reception Manager you can expect your working day to include the following.

  • Ensuring every guest has an unforgettable experience within Hotel Indigo Cardiff, with the passion to be the best hotel in the City.
  • Greeting and checking in out guests with a welcoming friendly approach
  • Maintaining clear and accurate records of guest room bookings
  • Answering questions about hotel facilities, local transport, places of interest entertainment
  • Liaising with necessary staff including housekeeping maintenance to address any complaints made by guests
  • Keeping up to date with any Training within RBH IHG
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people.

We want someone who can bring individualism, creativity, and innovation to the role, whilst delivering exceptional results for our owners.


WHAT WE OFFER

  • You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
  • Discounted hotel room rates for you and your friends family
  • Extra days holiday for your birthday
  • Pension
  • Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

#LifeatRBH
Hotel Indigo Cardiff opened its doors within the heart of the Welsh capital in summer 2017.


Each of the 122 boutique hotel guest rooms will be designed to highlight three recurring themes - Made in Wales, Welsh Industry and Music - celebrating the heritage synonymous with the local area and beyond.

The hotel is ideally located within close proximity of Cardiff's business district and with easy access to major attractions such as Cardiff Castle and the Millennium Stadium.