Front of House Assistant

2 weeks ago


Nottingham, Nottingham, United Kingdom National Justice Museum Full time

Job Purpose:

To offer all visitors a unique and high-quality experience when visiting the National Justice Museum and City of Caves through a consistently high standard of customer care, ensuring that the organisation attracts and retains visitors

Key Responsibilities:

To include (but not limited to):

  • Ensure set up of events and functions meets organisational standards
  • Organise and provide service during events and functions
  • Ensure areas are cleared after events and functions
  • Be responsible for set up and service of the bar when required
  • Check and maintain preparation areas and store rooms
  • Organise replenishment of resources for children's' activities throughout the sites
  • Ensure cleanliness and maintenance of the exhibitions and sites
  • Cover the Reception desk at both locations in line with our customer service policy and VEA job description
  • Assisting in the shop at both sites
  • Replenish stocks in the shop at both locations
  • Assist with the monthly stock take at both locations
  • Carry out Museum Observations and Evaluations when required
  • Any other duties consistent with the level of the post

Experience and skills:

  • Customer Service skills
  • Flexible
  • High attention to detail
  • Team player
  • Willingness to learn and improve
  • The ability to use your own initiative to solve problems
  • IT Literate in Word and Excel
  • English GCSE Pass Grade

Salary:
£10.90 per hour

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Shift availability:

  • Night shift
(required)

Work Location:
One location

Application deadline: 17/04/2023

Expected start date: 01/05/2023

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