Customer Service Administrator

2 weeks ago


King's Lynn, Norfolk, United Kingdom NOCN Group Full time

NOCN Group are recruiting for a Customer Service Administrator to work within the NOCN Group providing a front line and professional service to all customers across all business functions.

Please note that this role is based in our King's Lynn Office.

Why NOCN Group?
NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive.

The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.


What will you be doing?
As an Customer Service Administrator, your duties and responsibilities will be (but not limited to):

  • Dealing with learners and centres across The Awarding Organisation providing advice and guidance on qualifications, courses, policies and procedures.
  • Dealing directly with Employers seeking advice and guidance regarding qualifications/courses and or learners.
  • Working with team members to generate ideas for ongoing and continuous improvement to service delivery.
  • Develop a comprehensive knowledge of the service/product area being supporting and understanding the products and services supported by NOCN Group as a whole.

About you...

  • Have right to work in the UK full time for a minimum of 2 years (NOCN Group does
    not offer visa sponsorship).
  • Educated to Level 2 in Literacy and Numeracy
  • Experience of working with diverse customers and stakeholders.
  • Knowledge of Microsoft office.
  • Excellent communication skills.
  • Excellent planning and administration skills.
  • Commitment to the highest standards of quality in work.

How to Apply?
If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to
:recruitment[at]nocn[dot]org[dot]uk

Job Types:
Full-time, Permanent

Salary:
£23,221.00 per year

Benefits:

  • Company events
  • Company pension
  • Free parking
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday

Application question(s):

  • Are you educated to Level 2 in Literacy and Numeracy?
  • Do you have excellent planning and administration skills?

Work authorisation:

  • United Kingdom (required)

Ability to Commute:

  • King's Lynn, PE30 5BY (required)

Work Location:
In person

Application deadline: 20/03/2024

  • King's Lynn, Norfolk, United Kingdom 2 Agriculture Ltd Full time

    About us2 Agriculture Ltd is a medium business in Lynn Road, PE33 9SW. We are professional and agile.Our work environment includes: Modern office setting Food providedCustomer Service AssistantStoke Ferry, King's Lynn, PE33 9SEBasic Salary:£12 Per HourAdditional Benefits:Company Pension and Life Assurance Scheme, Annual Discretionary Bonus Scheme, Employee...


  • King's Lynn, Norfolk, United Kingdom Service Care Solutions - Healthcare Full time

    Service Care Solutions are currently recruiting for a Band 3 Clinical Administrators to work within the NHS on an ongoing temporary agency contact. This role will be based within the West Norfolk Community Mental Health Team in Kings Lynn.Hours37.5 hours per week (Mon - Fri) (9am to 5pm)RatePAYE Rate - £10.28Limited Rate - £12.50This will be paid weekly...


  • King's Lynn, Norfolk, United Kingdom HM Courts and Tribunals Service Full time

    Details:Reference number:Salary:- £21,775Job grade: Administrative Officer AOContract type: PermanentType of role: Operational DeliveryWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:2ContentsLocationAbout the jobBenefits:Things you need to knowLocation This position is based at KING'S LYNN MAGISTRATES KINGS LYNN,...


  • King's Lynn, Norfolk, United Kingdom JD Cooling Systems Ltd Full time

    Who are we?Established in 2000, JD Cooling Group has grown organically to what it is now a £25m turnover business, putting _people_ at the heart the business. As the UK's largest independent supplier of bespoke cooling, industrial refrigeration, automation controls and power systems, we are able to offer our customers the complete cooling package. Central...


  • King's Lynn, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time

    CUSTOMER SUPPORT ROLES - Very Competitive Packages plus hybrid workingCUSTOMER SUPPORT ROLES - Very Competitive Packages plus hybrid workingI am looking for several special people who can provide exceptional sales and administrative support to maintain a "wow" customer experience for my special client in Kings Lynn on their major accounts and in their...

  • Sales Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom Reed Business Support Full time

    REED are working with an organisation in King's Lynn, recruiting the position of Sales Administration Coordinator, to join the team on a permanent basis.Working Monday to Friday 8:30am-5pm with 1 hour for lunch.Responsibilities Contact customers with pre delivery information to provide details of date and time of delivery within agreed timescales. Ensure all...

  • Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom CSS People Full time

    Location Kings Lynn Jobtype Permanent Salary Salary will be between £22,000 and £24,000 depending on experience. Discipline OfficeAdministratorOur client is a leading manufacturing company based in Kings Lynn, due to their continued growth and development they are seeking to employ an Administrator to join their friendly and professional team.Salary will...

  • Administration

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom Reed Business Support Full time

    We are looking for a Spares Order Administrator to join our team.Key Responsibilities: Process customer orders for spare parts, including inputting order information into the system and ensuring accuracy of all data Coordinate with suppliers to confirm availability and delivery schedules for spare parts Communicate with customers regarding order status,...

  • Junior Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom JD Cooling Systems Ltd Full time

    Job descriptionWho are we?Established in 2000, JD Cooling Group has grown organically to what it is now a £25m turnover business, putting _people_ at the heart the business. As the UK's largest independent supplier of bespoke cooling, industrial refrigeration, automation controls and power systems, we are able to offer our customers the complete cooling...

  • Sales Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom Libra Recruitment Full time

    My client based in Kings Lynn is looking for a Sales Administrator to join their business. My client is a large global organisation that is currently going through a period of growth and they are looking for someone to support the administrative side of their Sales team across the UK.My client is looking for someone who has excellent Customer Service skills,...


  • King's Lynn, Norfolk, United Kingdom Southgate Global Limited Full time

    Part-time position, working 8.30am to 5.00pm, Wednesday to Friday. Based in King's Lynn, Norfolk.About us:Here at Southgate we are committed to evolving the industrial packaging and order fulfilment sectors through innovation, productivity and trusted products. We value our dedicated and expert talent here at Southgate and recognise their importance in...


  • King's Lynn, Norfolk, United Kingdom Vision Logistical Solutions Limited Full time

    Vision Logistical Solutions Ltd is a specialist logistics service provider, operating in sectors of commerce and industry where out of the ordinary solutions are required.Due to continued expansion we have the following vacancy for a Business Administrator for our depot in King's Lynn. Availability to work between 20-30 hours per week, Monday-Friday is...

  • Administrator

    1 day ago


    King's Lynn, Norfolk, United Kingdom CSS People Full time

    Location Kings LynnJob-type TemporarySalary £12.80 per hour Discipline Office Our client is a leading manufacturing company based in Kings Lynn.Due to their continued growth and development they are seeking to employ an Administrator to join their friendly and professional team.Working Hours Monday - Thursday, 8am - 5pm Friday, 8am - 4pm Duties Will...


  • King's Lynn, Norfolk, United Kingdom West-Norfolk Full time

    Administrative AssistantStarting salary between £22368 and £25560 per annum.Full Time 37 hours per week - 2 Year Fixed Term ContractBased at Kings Court Council Offices, King's LynnWe need you to use your administrative, financial and data management skills to provide support for a vital housing service for people in West Norfolk. You will deal with...

  • Sales Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom CSS Full time £23,000 - £25,000

    We are recruiting on behalf of a leading and prestigious food company based in Kings Lynn, due to their continued growth and development they are seeking to employ a Sales Administrator to start asap. Temp to perm contract Salary dependent on experience between - £23k - £25k Job Title: Sales Administrator Responsible to: Company Directors and General...

  • Sales Administrator

    2 weeks ago


    King's Lynn, Norfolk, United Kingdom CSS People Full time

    Location Kings Lynn Jobtype Temp 2 Perm Salary Competitive Salary Discipline OfficeOur client is a leading manufacturer based in Kings Lynn, due to their continued growth and development they are seeking to employ a Sales Administrator to start as soon as possible.Working Hours Monday Friday 9am 5:30pmDuties To Include Managing on a timely basis the daily...


  • King's Lynn, Norfolk, United Kingdom Foodcare Systems Ltd Full time

    Job Description Sales Administration Assistant Location King's Lynn : About Us:Foodcare is a family-owned business established for more than 25 years. Working with a variety of hospitality businesses from pubs and restaurants through to independent cafes and bars, we specialise in the supply of tableware and light catering equipment. Our aim is to design the...


  • King's Lynn, Norfolk, United Kingdom Foodcare Systems Ltd Full time

    Job Description Sales Administration Assistant Location King's Lynn : About Us:Foodcare is a family-owned business established for more than 25 years. Working with a variety of hospitality businesses from pubs and restaurants through to independent cafes and bars, we specialise in the supply of tableware and light catering equipment. Our aim is to design the...


  • King's Lynn, Norfolk, United Kingdom Core Technology Projects LTD Full time

    Job Advert - Administration Co-ordinatorAn exciting opportunity has arisen for an Administration Co-ordinator to join our driven and innovative company, Core Technology Projects. We are a family run business based in Kings Lynn, Norfolk, who deliver the finest residential smart home and commercial audio / visual systems and Security installation.We pride...


  • King's Lynn, Norfolk, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking for a Receptionist/Administrator to work within the Education Sector.You will be required to support in greeting visitors to site, completing general administration duties, completing stock control and delivery as well as general filing.You must have previous experience in Customer Service and Administration.Working...