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Part-time Gp Receptionist

3 months ago

Westgate on Sea, Kent, United Kingdom Westgate Doctors surgery Full time
We have a vacancy for a part-time receptionist to join our friendly team at Westgate surgery.


If you have excellent customer service and communication skills, you are good at multi-tasking, with a great phone manner, and have good organisational skills.

_We are looking for you_

This role involves being the first point of contact for patients and visitors to the practice.

You will be required to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


Responsibilities Include:

  • Respond to general enquiries, explain procedures and make new and followup appointments.
  • Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
  • Enter patient information on to the computer as required.
  • Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
  • Open up premises at the start of the day when first to arrive, and make all necessary preparations to receive patients.
  • When last to leave at the end of the day, ensure that the building is totally secured.
  • Restock doctors rooms.
  • Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Experience in primary care or reception work is preferred but not essential

Job Types:
Part-time, Permanent

Part-time hours: per week

Salary:
From £10.42 per hour

Schedule:

  • Monday to Friday
  • No weekends

Application question(s):

  • Are you available to work across the core practice hours 8am 6.30pm, Monday to Friday?
  • Are you available (if required) to work during extended hours of 7am 8am Wednesday and Thursday mornings and until 8pm Thursdays?

Work Location:
In person