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Retail Supervisor

3 months ago

Newport, Newport, United Kingdom Deichmann Full time
Isle of Wight - Retail Supervisor - NEW STOREJob reference:

  • Full time/Part time:
  • Various contracts available
  • Location:
  • Unit 1, South Street, Newport, PO30 1JF
  • Start date:
  • Immediately
  • Purpose:
  • Deichmann is extremely proud to announce its latest new store opening, located in a prime position in Newport, our brand new Store creates a range of exciting new career opportunities for the people of the Isle of Wight.
  • As a Supervisor, you will demonstrate a strong work ethic and genuine passion for excellent customer service. You will be a 'handson' leader, target driven, fully competent at supporting your Store Manager to build and inspire your team to be the best it can be.
  • In return, you will be offered a competitive hourly rate of up to £11.62 per hour + non contractual performance related bonus.
  • You must also be willing and able to travel for training.
  • Traveling expenses during training are fully covered and this takes place away from the Isle of Wight at one of our specialist training sites.
  • Key activities:
Lead and supervise the store team as delegated, or in the absence of the Store Manager

  • Open & close the store, including cashing up and completion of associated administrative duties
  • Offer excellent levels of customer service, maintaining an expert level of knowledge across the full product range
  • Lead by example, successfully promoting and recommending complimentary shoe care products
  • Ad hoc training, mentoring and support to team members
  • Ensure first class levels of customer service and supporting achievement of all company standards
  • Ensure that the store is correctly merchandised and product displays are refreshed and inviting to the customer
  • Efficiently process stock deliveries and store transfers
  • Deal with customer queries and complaints
  • Communicate and implement the store's stock loss reduction strategies
  • Personal characteristics:
Fully flexible (Monday - Sunday, hours to be agreed by rota) including evenings and bank holidays

  • Retail background / transferable skills gained in a related industry sector
  • Hands on leadership experience
  • Self-Starter
  • Positive, can do attitude towards completion of work
  • Confidence and ability to supervise, motivate, coach and work with a team
  • Well organised and have a structured approach to work
  • Customer orientated
  • Spatial awareness
  • Excellent communicator
  • Attention to detail
  • Able to work at pace and perform well under pressure