![Howden, the new name for Aston Lark](https://media.trabajo.org/img/noimg.jpg)
Entry level opportunity in insurance
2 weeks ago
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it.
Finding the most talented and entrepreneurial people has always been key to our success.People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Philip Williams are on the hunt for an Account Handers to assist with Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximising business opportunities and profit for the company.
Overview:
Prioritise and handle all work promptly and accurately.nHandle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.nProduce accurate and professional documentation at all times.nProcess adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.nRefer all queries that fall outside own experience, knowledge and authority to senior staff.nRe-marketing exercises.nIssuing renewal documentation.nDealing with client payments in line with Howden procedures.nData input.
Knowledge:
A minimum of 12 months customer service experience is required for this role.nA minimum of 12 months administration experience is required for this role.
Skills:
Good level of technical insurance skills, to be assessed by regular in-house testing.nGood negotiation and broking skills.nAccuracy and attention to detail.nAbility to process work quickly and efficiently.nAbility to prioritise work and meet deadlines.nGood literacy and numeracy.
Qualifications:
5 GCSE A*-C including Maths and English.
Our Culture:
People First
We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world.
With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world.
But our values haven't changed since day one, when we set out to create a company grounded in:- An employee-ownership modeln
- Aligned external investorsn
- The trust and integrity born of friendshipn
- Expertisen
- Independence
Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it.
Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.
Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves.
Diversity & Inclusion
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
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