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Large Loss Claims Handler

3 months ago

Cardiff, Cardiff, United Kingdom Admiral Full time
Household Claims are recruiting for claims handlers in the Large Loss Team.

This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.


Main Duties and Responsibilities:

The Large Loss handler will be required to:

  • Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
  • Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
  • Identify and assist in pursuing recoveries.
  • Adopt a proactive approach to all claims to achieve settlement in a timely fashion.
  • You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard.
  • Provide overviews of cases to Heads of Departments.
  • Active contribution and participation in surge response.
  • Ensure Underwriter requirements are checked in respect of the submission of claims.
  • Work with our internal surveyors on Complex Claims and attend site visits when required.
  • Provide feedback and assist in training to Household Claims Service and Support when required.
  • Be a technical point of referral for the Household claims Service and Support areas.

Behavioural Skills:

  • Possitive attitude to work and maintain general office standards and discipline in accordance with company procedures.
  • Effective time management and organisational skills
  • Good written and verbal communication skills
  • Atten to detail and accuracy
  • Team player

Experience:

  • Household claims handling experience and technical knowledge is essential.
  • Use of Guidewire Claims Centre and Core Logic is desired.

Training and Education:

  • All Large Loss handlers must be willing to engage with available externally accredited training.

Our Commitment to You
All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance
At Admiral, we are proud to be a diverse business where we put our people and customers first.

We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.


All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays).

You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.