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3 months ago

Wakefield, Wakefield, United Kingdom EasyBathrooms Full time

Cubico Sales Administrator - Job Description


Working within a busy office environment and reporting to the Sales Director, you are responsible for achieving business objectives through administrative support and customer service.

You are required to provide a service to the sales team and customer. Whilst not exhaustive, your role and responsibilities are listed below.

Role

  • Deal with customer queries; be it over the phone or in person.
  • Process orders received from the contract's sales team.
  • Process orders taken directly from the customer.
  • Advise customers with basic technical advice of the product offering.
  • Organise the administration of accurate deliveries.
  • Prepare orders ready for 'call offs' (ensuring products are in stock ready for use).
  • Manage the 'dashboard' to ensure all orders are dispatched successfully.
  • Arrange the sending out of 'spare' parts.
  • Coordinating returns and replacements
  • Build a rapport with customers

Responsibilities:

  • Ensure all company procedures are being adhered to.
  • Continue to develop personal product knowledge of all items we sell.
  • Follow system processes correctly.
  • Keep all financial matters confidential and internal.
  • Be presentable and enthusiastic when at work.
  • Administratively supporting the contract sales team

Job Types:
Full-time, Permanent

Salary:
£26,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Referral programme

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
One location