Director of Sales

1 week ago

Ware, Hertfordshire, United Kingdom Hanbury Manor, Marriott Hotel & Country Club Full time

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic
Hanbury Manor Marriott Hotel & Country Club makes a lasting impression.


Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly.

Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.


The primary focus of the role the Director of Sales is to work alongside the MP Director of Sales and Marketing to drive incremental revenue into Hanbury Manor Marriott Hotel and Country Club in line with budget and future strategy.

The Director of Sales will be accountable for delivering new lucrative business opportunities and break into new markets that drive ADR at both hotels.

The role will focus on revenue growth across a variety of segments from a combination of new and existing relationships across both hotels.

The Director of Sales will be independent, proactive, creative and think 'outside the box'.

They will assist in leading the day-to-day activities and projects relating to proactive sales and support with the timely resolution of critical issues and tasks in the absence of the MP Director of Sales and Marketing.

As well as contributing towards the hotel's topline budgets, they will achieve personal sales goals set.

CANDIDATE PROFILE
Key Attributes and Experience

  • Proven sales / client facing professional with a minimum 8 years' experience in the hospitality industry
  • Education to degree or equivalent
  • Passionately driven towards individual and team revenue goals
  • Strong leadership skills with experience in managing and developing junior sales associates to perform beyond expectations
  • Positive attitude and commitment to delivering a high level of customer service
  • Sets positive example across the teams
  • Strong analytical skills to understand key business indicators and competitive trends
  • Polished and professional communication skills verbal and written
  • Excellent standards of personal presentation
  • Experience in a similar role with a proven track record
  • Marriott Sales experience would be an advantage but not essential.

CORE WORK ACTIVITIES

Revenue Generating Proactive Activity

  • Take responsibility for an allocated portfolio of accounts, undertaking strategic account management, developing, maintaining, servicing and contracting the allocated account base at the hotel
  • Actively search for new Transient, Group and Event business with an increased ADR and build and strengthen relationships with these customers to drive transient and group room revenue into the hotel and close the gap to budget.
  • Stay close to the hotels strategies and always focus on driving ADR
  • Participates in sales calls with members of sales or event teams to acquire new business and/or close on business.
  • Develop relationships with all internal sales stakeholders (Such as The Marriott Global Sales Organization and National Sales Teams) to strengthen and expand customer base for sales opportunities.
  • Work collaboratively with these sales colleagues to ensure sales efforts are coordinated, complementary and not duplicative
  • Create and implement strategic (SMART) action plans and update quarterly to report on progress.
  • Conduct key sales activities such as powerful site inspections, client appointments, presentations, familiarisation trips, sales trips to deliver increased market penetration and revenue production goals.
  • Conduct international salestrips focusing on strengthening existing and building new relationships to drive new business
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
  • Lead and participate in Marriott demand generation and lead closing days, sales blitz weeks, and any other company led sales initiatives as appropriate. Support in motivating the sales teams to participate in these activities.
  • Maximize the opportunities from company sales tools such as Marriott Rewards, MI Leads, and Marriott group and event promotions to seek and convert business.
  • Take responsibility for group follow up and site inspections to support lead conversion. Ensure strong knowledge of group background, criteria for decision making, competition, and be able to share updates in preparation for weekly sales strategy meetings, business review meetings and any other occasion when asked for an update.
  • Negotiate rates for new group and event business within the set parameters of the hotels' overall strategies.
  • Complete RFPs as required and in line with deadlines set out by the client and global sales organization
**Using Knowledge of Market Trends and Target Customer Informati

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