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Service Administrator
3 months ago
Service Administrator - DAF Willenhall
Hours:
Monday to Friday 09:00 - 17:00
Salary:
£22,000
A new opportunity has arisen to join the business as a
Service Administrator within our Service team at our
DAF Willenhall site.
What you'll be doing:
- Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle collection.
- Manage and oversee the dealership's workflow and schedule.
- Call customers to provide and update progress and advise them about service changes or completion times.
- Working with manufacturer systems to ensure customers vehicle remain compliant and dealer standards are met.
- Maintain positive customer relationships to ensure repeat business.
What we need from you:
- Proven work experience as a Service Advisor or similar role is preferable.
- A strong understanding of automotive technology and the automotive industry.
- Proficiency with Microsoft Office and industryspecific software.
- Excellent customer service, interpersonal and communication skills.
- Strong organizational, decisionmaking and problemsolving skills.
- Relevant training and/or certifications as a Service Advisor preferred but not essential as continuous manufacturer training will be provided.
In return we'll offer:
- 22 days holiday + Bank holidays which increases with service
- Competitive employer pension
- Career development opportunities
- Career development opportunities
Who we are:
Greenhous Group firmly establishes itself as one of the largest DAF dealer groups in the UK and has over 100 years' experience in the franchised dealer world. Greenhous is a leader in the supply of dealer services for some of the world's leading manufacturers.
Our network of Car and Commercial dealerships now stretches across Shropshire, Mid Wales and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan, Ford, and DAF Trucks, as well as an extensive bodyshop network.
Job Types:
Full-time, Permanent
Work Location:
In person
