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Customer Service Advisor
3 months ago
The Customer Services Team act as first point of contact for a a large number of the services that Cheshire Easts provides.
Dealing with a wide range of customers to resolve their enquiry at first point of contact.Organisation
- Cheshire East Council
Location
- Macclesfield
Job Category
- Customer Services
Grade
- CEC NJC
- Grade 5
Salary Min
- £22,369 per annum
Salary Max
- £24,054 per annum
Hours per week
- 37
Weeks per year
Employment Type
- Permanent
Closing Date
- 12/02/2023
Ref No
- E2025
As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
Employee benefits )
Do you have excellent customer service skills? We currently have full time vacancies in our busy Contact Centre.
We are looking for people with experience of dealing with a variety of customers, resolving enquiries at first point of contact and who possess excellent numeracy, literacy and IT skills.
Our Contact Centre offers hybrid working; our opening hours are Monday to Friday 8.30am - 5.00pm.If you would like more information or for informal chat please contact Haidee Vale on or Samantha Oakes on