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Gp Receptionist
6 days ago
Role:
GP Practice Receptionist
GP Practice:
Penrhyn Surgery
Location: 2A Penrhyn Avenue, London, E17 5DB
Hours:
Full time 37.5 hours (typically 9-5 but negotiable). Part time considered over 20 hours.
Pay:
£11 per hour
The Benefits
- Competitive remuneration
- Excellent working environment with regular training and workshops
- 4 weeks annual leave (pro rata)
- NHS Pensionable income
- Occupational sick pay
We are looking for a friendly approachable, polite, and efficient experienced GP receptionist to come and join our friendly team.
Receive, assist, and direct patients to the appropriate service or healthcare professional in a courteous and practical way.
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical and secretarial support members of the practice team.
Support effective communication between patients, members of the wider primary health care team, secondary care, community health teams and all other associated health and social care agencies involved in patient care.
Contribute to the amount of reception and admin cover so that it is sufficient that all daily, weekly, and regular tasks are and remain up-to-date and patients' needs are met.
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice reception and administration team may include any or all the items in the following list.
- always Maintaining a thorough and up-to-date knowledge of all practice procedures
- Opening up/closing and locking up of practice premises and maintaining security in accordance with practice protocols and equipment
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are suitably advised and/or directed to the most appropriate healthcare professional to meet their need as assessed through accurate twoway communication
- Taking messages and passing on information in an accurate and timely manner with regard to urgency, confidentiality and providing answers/replies wherever appropriate for internal and external twoway communication
- Initiating contact with and responding to requests from members of the practice team, patients, the wider primary healthcare team and associated health and social care agencies and providers
- Always Adhering to the information governance requirements of the NHS
- Keeping all areas tidy and clear of any unnecessary or outofdate items in the reception area, patients seating area, and entrances to the practice, together with noticeboards and leaflet dispensers.
Experience:
- GP surgery: 1 year (required)
Qualifications/Education:
- GCSE (or equivalent) English and Maths
- Excellent communication skills, both verbal and written
Work Location:
In person
Reference ID:
GP Receptionist
Salary:
£11.00 per hour
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 1 year (preferred)
Work Location:
In person
Application deadline: 25/03/2024
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